Posts

Showing posts from June, 2014

Issue with the downloading

i bought after effects cc 2015.3 creative cloud. after used trial version, paid monthly plan.  however, can't download thing. every time open creative cloud, still says trial version expired , should buy thing to keep using it. got mail details of shopping. uninstalling after effects doesn't work , closing , opening cloud doesn't jack.   can tell me why ca't use product bought? does cloud subscription show on account page? https://www.adobe.com/account.html subscriptions on adobe page if have more 1 email, sure using correct adobe id? . if yes log out of cloud account... restart computer... log in paid cloud account -sign in http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html - http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html - http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html -id https://helpx.adobe.com/conta

Issues With PS ( Command ) Problem here is screen shot Thanks

Image
ok first time here ... cutting wings low transparency ... dont understand why command? help............:-) i'm guessing need repeat process layer 3 selected.  can see in screen shot (thank that) layer 4 has no content within active selection. More discussions in Photoshop adobe

Read Aloud function stopped working

two days ago windows 10 installed updates , restarted. once done went use read aloud function. read aloud activated fine when tried read there no sound. tried read aloud document know has read before , got message saying ids_wrong_document_err . while trying find solution computer performed update let restart again. once update , restart complete tried read aloud again. time didn't error message still no sound in. checked acrobat reader settings , computers settings nothing worked. tried calling microsoft support, thinking problem due windows 10 update, answer got them was adobe reader program issue , contact adobe. legally blind , desperately need study.. is else having same problem? does have ideas on how fix it? hi blindchic,   you might try disabling protected mode. launch adobe reader, click on edit menu , click preferences, under preferences, select security (enhanced), uncheck box next enable protected mode @ startup , click ok, close adobe reader , launch again, , check i

Adobe Animate not showing on Creative Cloud

i can't seem find program on creative cloud app. @ all.   instead, flash cs6, no option update animate @ all. , don't know why is. else experiencing issue? you need 64 bit computer/os latest flash/animate versions, system requirements adobe animate cc More discussions in Adobe Animate CC - General adobe

Silent audio tracks during export bug?

this recurring problem me , partner editor. edit few rather large youtube channels , must export , upload minimum of 6 videos day. on past 2 months have run problem on multiple occasions. 1 audio track, such commentary track, mute when video exports. in premiere, audio track not mute when checked nor ever mute during editing (nor set solo track). has resulted in few uploads no commentary audio, , we're looking cause of problem , solution. thanks try export instead of queue or v.v. More discussions in Premiere Pro CC adobe

Impress us with views/sales number on AS

hello everybody! are there people can impress views/sales number on as? i have 54 photos accepted, more in review mode, no/zero views not tell sales. ) hello sanderl90906377 ,   thanks writing. can't share specific numbers thought can tell there many contributors earning significant income submitting adobe stock. tell this, out of put it. recommendation while getting started focus on creating content , submitting. diligent keywording make sure images seen. takes time build porftolio once happens, if content sales come.   good luck!   mat hayward More discussions in Adobe Stock Contributors adobe

PSE 14 Mac - How do backup to NAS

hi all   my pse backup folder runs 23000 files , takes forever when coping nas. question how move backup nas? first compress (tar) files , move single compressed file? have handy terminal commands task? hi,   please elaborate more. want move catalog nas?   thanks, shraddha More discussions in Photoshop Elements adobe

Canon EOS 80D RAW files not compatible with PSE 13??

yesterday took pictures first time canon eos 80d.  images taken raw files.  uploaded them computer, went open in pse 13 , saying "if attempting open raw file digital camera, make sure have latest camera raw update installed via > updates."  updated current , changed nothing.  suggestions?!  thank you! the 80d released year , pse13 obsoleted pse14 last fall, need newer version of pse host newer version of acr plug-in 9.5 or newer.  pse14 version of pse on sale, i'd guess pse15 released in next few weeks or month or has in recent years.    so can use free dng converter 9.5 or newer (current 9.7) create dngs cr2s, 1 folder @ time, , dngs not cr2s work older software, or can pay upgrade newer version of pse , if 14, have update acr 9.5 because ships earlier version of plug-in.   my suggestion use dng converter create dngs few weeks use pse13 until pse15 available, upgrade pse15 , won't need convert dng, anymore.   the dng converter available, here:  product updates

I don't know why I can no longer print to pdf

about 2 weeks ago started having problems print adobe pdf.  have looked through multiple forums assistance, removed , reinstalled adobe pdf printer , finally, uninstalled , reinstalled adobe acrobat xi pro.  nothing has helped , still can't print.  running windows 7 professional.  when try print word, file appears print , goes print queue.  however, never spool or print.  have start printing checked on printer properties.  if try printing pdf adobe, goes print queue , spools halfway before stopping.  system not asking me save either.  have no idea happened driving me crazy , can't figure out how make print again.  please help.  thanks.  hi gimommy89,   please let know exact dot version of acrobat xi pro using on system. are experiencing issue specific file? have tried uninstalling acrobat application using acrobat cleaner tool download adobe reader , acrobat cleaner tool - adobe labs ? if not, try once , restart system after that. then re-install application link: download p

Opiniones de Isologo para jóvenes

Image
hola! qué sugerencias me pueden hacer para el isologo que diseñado? el usuario son jóvenes. gracias! como ejercicio de illustración es correcto aunque algunos colores no contrasten demasiado con el resto.   la tipografía utilizada es muy sencilla, simétrica, de formas rectas y amplias que no se integran del todo bien con la estrecha figura que representa una usando un icono de la torre eiffel. en esta el grosor de los contornos es menor que en el resto, rompiendo la (deseada) integración. aparece como un objeto estechado o encajado entre las demás letras. (la altura de esa torre proyecta el contorno azul por encima del techo que definen la y y l).   en un icono, símbolo o rótulo es importante lo que representa, lo que quiere transmitir o expresar. More discussions in Foro en español adobe

CS3 funktioniert unter Windows 10 aufeinmal nicht mehr. Gibt es eine Lösung?

gute morge seit ein paar tagen funktioniert bei meinem cs3 das indesigne, photoshop und dreamweaver nicht mehr. folgende popup erscheint: die lizenzierung für diese produkt funktioniert nicht mehr. sie können das produkt derzeit nicht verwenden. lösen sie das problem in dem sie das programm deinstallieren und neuinstallieren. für hilfe kontakieren sie den kundendienst. nach neuistallation hat sich nichts geändert und der kundendienst unterstütz das cs3 nicht mehr. hat jemand eine lösung für dieses problem? danke hallo adrian,   hast du schon 'mal hier nachgeschaut? >>> "alte programme im kompatibilitäts-modus installieren windows 10" https://www.deskmodder.de/wiki/index.php/alte_programme_im_kompatibilit%c3%a4ts-modus_inst allieren_windows_10   hans-günter More discussions in Deutsche Foren adobe

Paragraph Styles > Apply ... then next > keyboard shortcut?

Image
hi all,   i'm trying create keyboard shortcut for:   "apply (paragraph style name) next"   but can seem find in keyboard shortcut options window.   typically command selecting couple paragraphs, control-clicking on style in paragraph panel. shortcut faster.   i've attached screenshot of menu command i'm looking make shortcut of.   thanks!   i'm pretty sure there no possibility of keyboard shortcut. it's not in interface.   you'd have have write script , attach keyboard shortcut run script. More discussions in InDesign adobe

all elements are locked

hello, i working indesign cs6 on macbook pro. usually works quite of cause, when working on larger documents or in combination lot of other programs indesign collapses. thats did yesterday. after launch indesign told me found larger error showed up. continued starting , created new document. yet, didn't took me long realize couldn't move object, according indesign objects unlocked. have ideas why might not able move objects? thank which operating system? More discussions in InDesign adobe

Lightroom CC Update Fails, iOs 10.11.6. Problem importing raw from Nikon D500

lrcc won't allow me import raw files (nef) new nikon d500 camera.  when select folder files located, says previews unavailable.  if hit import button, following popup window - import results.  import operations not performed.  file not recognized raw format support in lightroom, file number.nef.   when go adobe application manager , attempt update creative cloud (photoshop , lr) photoshop update downloads successfully, update lr fails.  following message - unable extract downloaded files.  press retry download again.  i've hit retry dozens of times , each time fails after reaches 50%.   in reviewing comments/answers related issue in older posts i've attempted following suggested solutions no luck:   i've downloaded latest update via product updates, opened disk image, opened folder/packages, found .dmg files in packages, opened them, clicked , installed update installer.  result same, no preview , won't import nef files.   i've hit option/go in finder, selected

How to handle page redirection in Phonegap?

hello,   basically app working on webapp when ported phonegap encountered issues.   my app page redirection behavior redirects url defined on server via nodejs express router   e.g href="/searching" --> point backend routing     router.get('/searching', ensureauthenticated, function (req, res) {   if(sess.usertype == 1) {     res.render('searching'); //which renders searching.html   } else {     res.redirect('/login');   } });     however, when trying access page in phonegap, i'm getting   file:///android_asset/www/views/searching net::err_file_not_found     but when tried replacing href="searching.html", works lose back-end logic since it's not passing there. i'm puzzled how handle routing logic phonegap? what's logic of it... how should think in building end-to-end hybrid app. btw, i'm using framework7.   any hint or advice help. lot. when have link href="/searching", directing url relative current page. c

Giant red X in video after applying After Effects

when load project says "after effects warning: plugin attempting invalid operation: modifying locked project (1 :: 0 ) i love , can teamview more help, because have nooo idea whats wrong appreaciated , in advanced! i have nooo idea whats wrong neither have we. have not provided shred of useful info, beginning version of ae, system info, kind of project , on.   mylenium More discussions in After Effects adobe

PDF Files Can't Find Printer

i'm using latest version of acrobat pro dc on macbook pro running el capitan v10.11.5, trying print hp officejet pro 8500 a909n, , no matter do, no pdf print.  keep getting message file looking printer, , remains hung.   the printer *is* online, driver current, , prints fine everywhere else i've tried, not acrobat.   the files came dropbox, , after saving them directly hard drive, problem persists.   i've tried can think of , can find online troubleshooting, including checking syntax in preflight, , checks out fine.   please help; i'm desperate!   wendy hi wendyannh1,   please try troubleshooting steps provided in kb doc troubleshoot pdf printing in acrobat , reader let know if still experience issue.   regards, meenakshi More discussions in Printing & Prepress adobe

InDesign Installation fehlgeschlagen - ALLES probiert, nix klappt!

Image
hallo zusammen,   ich wende mich euch weil ich ein großes problem mit der installation von adobe indesign habe. es lief mal auf diesem system, aber ich deinstallierte es. jetzt wollte ich es wieder installieren, doch jedes mal bricht die installation kurz vor ende ab und es erscheint dieser screen.   habe es über die creative cloud versucht und über die adobe indesign cs6 stand alone version. beide varianten führten zu diesem fehler. habe die installationen mehrfach versucht. habe alles von adobe deinstalliert, alles aus der registry entfernt, habe alles als administrator gestartet. habe auch alles über das adobe cleaner tool deinstalliert und auch alle sachen mit dem jv16 powertool runtergeworfen und wollte frisch installieren -> gleiches resultat. ich weiß absolut nicht mehr weiter, da ich nicht das komplette system neu aufspielen möchte.   windows 7 64 bit   wenn ich aus dem installierten ordner die indesign.exe starten möchte oder eine .indd datei öffnen kommt folgender fehler:

why cant i post comments

Image
  message edited by: jean niermann what showing picture, screen print, of title... not actual link... there no way check More discussions in Adobe Creative Cloud adobe

I am currently using Adobe Acrobat on my windows 7 machine and I want to transfer the subscription to a new windows 10 machine

how transfer current acrobat subscription window 7 machine windows 10 machine? hi jayman123 ,   you need deactivate software on old pc,then install software on new system , use same license key came software originally.also, check if acrobat compatible windows 10   to deactivate acrobat, open acrobat>click on help>select deactivate   here link check acrobat compatibility : adobe acrobat system requirements   let know if face issue.   thank you! shivam More discussions in Installing, Updating, & Subscribing to Acrobat adobe

Not enough memory during import of footage PPro2015.4

hi all   i installed gtx1070. today updated ppro 2015.4. i can't open old projects. either ppro crashes (black screen) or small projekt, lot's of clips not relinked. when create new project , import (190 clips / 22.3 gb) ppro crashes after using 26gb of ram. following error message appears: " for the import of files not enough space available " never before i've seen such behavior.   gpu: gtx1070 (driver 368.69 or latest 368.81) ram: 32gb os: win10/64 video cache: 128gb ssd cache   thanks suggestions. rene i don't recall ever seeing such error message either.   have tried importing old project new one? More discussions in Premiere Pro CC adobe

A low-level exception occurred in ImporterMPEG

i'm getting error, "a low-level exception occurred in: importermpeg (importer:25)", while using premiere 2015.3 on windows 7.  seems happen randomly when play timeline.  has happened 3 times far , freezes premiere.  when try exit premiere window title bar says "(not responding)".  new project (i.e. not created in previous version of premiere).  never had problem in previous versions.  what's going on? i have same question, drive me crazy because happening frequently. there person on adobe how response theses question? More discussions in Premiere Pro CC adobe

Lightroom 6 not starting up

i had lightroom 6 christmas , worked fine until month ago. not start up, start load freeze on mac. uninstalled tried reinstall, typing in 24 figure serial number found had registered under. told not valid serial number, , reason apparently cannot contact adobe direct help. moving downloading, installing, setting up More discussions in Downloading, Installing, Setting Up adobe

Fonts have disappeared from font book

i wonder if can help. i've been working quite happily a  set of fonts in indesign creative cloud 2014 , half of them disappeared. advised upgrade cc 2015, of colleagues using this. i've done fonts still refuse install (although when i'm opening file suffix .idml appear available). ideas gratefully received! thanks, harriet moving typekit More discussions in Typekit adobe

unusable product

it not matter pdf file open new product, action keyboard or mouse makes program go zombie zone , never come back. hi jltlc ,   could please elaborate on issue facing? could please tell product have - reader/acrobat? what operating system have- windows/mac?   try reboot computer , open pdf , check if working fine   thank you! shivam More discussions in Acrobat Reader adobe

Editing a Flash site need help!

i have client has website driven swf file. not sure begin start editing it. can give me hand in finding start?   i need able access swf file , convert entire thing on work on smart phone , tablet.   [moved non-support, general forum lounge - mod] dump entire site, , start again using html5, css , javascript.   no matter do, flash never work on mobile devices. More discussions in Dreamweaver support forum adobe

Save settings / preferences for Save for Web?

since 2015.3.0 (which had me lose settings; lot ) seems export settings or preferences save web screen no longer saved. i'll export png-24, when want export again, defaults gif, such pain in asterisk -.-   i not find settings, neither in save web window, nor in preferences window.   is there wrong installation? how functionality of ai remembering last used settings back? (it used saved on per-document basis)   thanks, everybody! lots of people observing this, suggests broken or removed in last update. might in aid of adobe deprecating save web function entirely in favour of new functions (re: photoshop, it's in menu heading 'legacy'), that's speculation. More discussions in Illustrator adobe

ColdFusion 11 - Jetty Unresponsive - can't access solr

i can't access coldfusion collections cf admin. went access solr directly through jetty server interface (127.0.0.1:8987/solr/) , screen blank (web page never loads - browser keeps trying load it). looking @ log files, seems ok solr - there no startup issues recorded in jetty log files (it ends stating solr , pdfgservlet loaded , available) or of cf log files.   the server windows 2012 r2 box latest patches. cf 11 enterprise latest patch (i rolled patch #3 see if recent cf patch caused issue, no change). 96 gb of ram , xeon processors leads believe isn't resource issue (ram , cpu resources aren't being taxed in slightest). other software on server sql server 2016 web edition.   i tried on server same configuration, same problem. tried 3rd server different model xeon processors , sql server 2014 web edition , works on server. doubt sql server 2016 issue. stopped sql 2016 instances , still couldn't connect jetty.   i think issue jetty web server , not solr. see nothing in

iris pro 580 considered a graphics card?

hi all,   i'm looking @ new skull canyon nuc , doesn't have dedicated graphics card have new intel iris pro 580 integrated graphics card (which has great gaming reviews integrated card).   it understanding ps functions won't work without dedicated graphics card....   however adobe lists iris pro p 580 supported graphics card (though integrated). will functions of ps work iris pro 580 integrated card (perhaps little slower if have dedicated card?)   or must have dedicated g.card run functions?   thank you! i have exact same question addition of illustrator cc. is intel iris pro graphics 580 in "intel nuc nuc6i7kyk skull canyon" compatible with both photoshop cc 2015 , illustrator cc 2015?   thanks. More discussions in Hardware Forum adobe

slope only the bottom of the text/image and keep the top straight

Image
i feel stupid asking have done before (see attached image) cant remember how :/....... want slope bottom of text/image , keep top straight... please? thanks use free transform tool. More discussions in Illustrator adobe

LIghtroom5 アップグレード版を新規PCにインストールする場合、旧製品を先に インストールしておく必要がありますか。

lightroom5 アップグレード版を新規pcにインストールする場合、旧製品を先にインストールしておく必要がありますか。 ちなみに、元製品は10年ほど前に入手したエレメント3でした。lightroomは3よりすべてアップグレード版で使用しています。 when install upgrade program given chance enter serial number of previous program ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

Black smudges printing from adobe file

Image
i went out , bought new printer it's not printer, it's adobe or it's interface microsoft, new version perhaps.  hope figure out problem , fix soon.  if print irs form or state tax form directly website prints perfectly.  if save , use adobe fill in form prints large black smudges across form.  i've tried print picture, resaving pdf, nothing changes smearing.  if has fixed problem please let me know. do smears this? More discussions in Acrobat Reader adobe

Problem automating clips to timeline with transitions

i've moved cs6 cc , i'm finding problem has never shown before.  when create slide shows find useful automate stills timeline along default transition.  i'm finding unreliable.  transitions show , other times don't.  i've checked verify have selected default transition.  i'm not finding difference in doing times works vs. times doesn't.  although fails more works.  i've tried using video clips instead of stills see if there different behavior, shows same problem.  no problem @ dragging transitions time line.   any ideas doing wrong doesn't work reliably every time?   thanks, how creating slideshow. manually dragging timeline , adding transitions or automate sequence? More discussions in Premiere Pro CC adobe

Enabling Flash in Microsoft Edge

i have enabled flash in windows 10 microsoft edge advanced settings, webpage i'm looking @ still says disabled.  have refreshed page had no joy.  idea might wrong?? first, confirm activex filtering configured allow flash content: https://forums.adobe.com/thread/867968   internet explorer 11 , edge introduce number of changes both how browser identifies remote web servers, , how processes javascript intended target behaviors specific internet explorer. unfortunately, means content on sites broken until content provider changes site conform new development approach required modern versions of ie.   you can try work around these issues using compatibility view: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11   if inconvenient, using google chrome may preferable alternative. More discussions in Using Flash Player adobe

On Win8.1, Windows Update does not provide the latest version of Flash Player

running hp15-g013dx, ie11.6,win 8.1, systems current flash player on puter, when ck flash player control panel shows have 20.0.0.209 which's out of date!!  check latest install kb3174060 on installed updates not installed. do!!! the latest flash player update (23.0.0.162) ie on windows 8.1 , above in kb3188218.  see microsoft security bulletin ms16-117 - critical   more information.  security bulletin page contains link download update.  update posted @ bottom of flash player issues on windows 8   tech note. More discussions in Using Flash Player adobe

Adobe Bridge CS6 lock icons on Windows network drives

hi guys,   i'm sorry if question that's asked before couldn't find answer on forum.   i'm working on imac os x (version 10.9.5) , have connection windows network shares. when open bridge (cs 6) there lock icons network shares. opening local files not problem. accessing network drive in finder not problem.   does know how solve , how access network drives in bridge?   thanks! hi pirlo,   please go thread using bridge on network others   regards,   sahil More discussions in Bridge General Discussion adobe

Print PowerPoints with Notes Pages to PDF Issue

does know when fix released correct problem printing powerpoints notes pages pdf? it appears there no plans fix this. if need print larger powerpoint 2016 slide deck notes pages pdf can use microsoft print pdf driver. works without issue size of pdf file considerable larger 1 have been created adobe pdf driver (if could). if pdf file size factor, can print portions powerpoint document notes pages (say 1-25, 26-50, 51-75, 76 -100) separate pdf files. can combine individual pdf files 1 file. More discussions in Printing & Prepress adobe

Input Lag In Flash Games

i running windows 10 64 bit firefox, , using flash player version 23 beta currently, issue extends flash player 22 first experienced lag.   i have been experiencing lag on flash site long time now: fast aiming. gamers training. computers , notebooks gamers.   the scores registering lagged. learned of when did fresh install of windows 7 few months ago. averaging 200 points, began averaging 600+. that's tremendous leap. hovering around 4,000-5,000 points, give or take grand, began reaching 10,000 points fresh install.   after awhile, began experiencing lag on windows 7 well. i'm not sure changed. should note did fresh install of windows 7 updated windows , lag present. when working disabled windows updates. windows 10 produces lag fresh install , updates disabled.   what's more interesting did fresh install of windows 7 on toshiba laptop, has i7, , lag present fresh install on device. so, not computer.   i've cleared flash caches, have hardware acceleration enabled, , ha

After effects won't start error: Crash in progress

Image
hi 1.i clean install windows 10 on desktop (not anniversary update). 2.download adobe crative cloud. 3.install after effects 2015.3 , few other adobe program (trial version). 4.open after effects, small error window appears noting red "x" 5.open after effects again. 6.another error window shows up (after effects error: crash in progress. last logged message was: <3076> <appdirs> <5> required dir = c:\program...) 7. click "ok" 8.click "ok" again 9. , usual "after effects has stopped...blah blah"   i reinstalled after effects few times, still not working. , error code different everytime try open after effects. first time: ...last logged message was: <3076>... second time: ...last logged message was: <6700>... third time: ...last logged message was: <100>... fourth time: ...last logged message was: <7880>...   and 1 time after effect startup error message on top. after few clicks, crashes.   please me...  

Re-installing CS 5.5 upgraded version from CS 2.2

my computer stolen , have been able downloaded cs 5.5 not have qualifying serial number upgrade version of cs5.5 previous version cs 2.0. i have not been able find human chat unlock license. chat adobe available 24/7 has been unavailable 30 days of trial period , locked out of using program legally paid for. chat support - link below click still need help? option in blue area @ bottom , choose chat option... make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.   serial number , activation chat support (non-cc) https://helpx.adobe.com/contact.html?step=phsp-phxs_downloading-installing-setting-up_lice nsing-activation_stillneedhelp More discussions in Downloading, Installing, Setting Up adobe

Problem with conversion of a PDF to an Excel File

dear all, created pdf file using adobe pdf printer. file contains tables. when try convert pdf file ax excel file using acrobat pro dc result totally wrong. how can upload files in order show problem? hi serenas32697632,   we sorry inconvenience caused. please try export pdf excel file online here: https://cloud.acrobat.com/exportpdf . check if works fine. if still experience issue, share file check on our end. also try replicate issue other files check if issue particular pdf. check private message inbox email address send files.     regards, meenakshi More discussions in Document Cloud PDF services adobe

i need to deactivate a device that I dont have access to in order to instal and activate the acrobat XI on a new device

does know how deactivate adobe acrobat xi on device no longer have access to.  need install software on new device , has reached it's limit activation when have non-functioning computer , can't deactivate be sure ask activation support adjust activation count serial number , activation support (non-cloud) https://forums.adobe.com/thread/2041990 More discussions in Installing, Updating, & Subscribing to Acrobat adobe

Photoshop compression problem

so i'm minecraft gfx designer, , saved work .psd file come later, saved .png incase, but, horror, when came it, of effect layers etc. had been compressed 1 layer/image, meaning no longer edit it...   is there way in-compress every individual layer back? thanks... maybe know already, pngs don't save layers.   psd's do.   which 1 opening? More discussions in Photoshop adobe

Batch import of text content

hi everyone,   i have create pack of cards (around 80) identical other single word or phrase on each.   so share same design other "insert word here" scenario.   i thinking there must easier way create these copying , pasting 80 times...like creating xml document , batching process?   could point me in right direction?   thanks in advance.   tony how 80 page, single-sided document repeating elements on master page? More discussions in InDesign adobe

Can not re-install Illustrator

hello everyone, have problem, appreciated   i tried trial of illustrator cc , noticed not need had cs6 prior trying trial, uninstalled cs6.   now trying re-install cs6 again disc, installs, when try open it, freezes on white screen. using windows 7. please please please can me need illustrator on pc , paid money cs6.... thank you. have tried cleaner tool? might help. think there 1 cs6 too. remove , start fresh   use creative cloud cleaner tool solve installation problems More discussions in Illustrator adobe

Select and Mask CC2015.5.1 Problems

i'm on recent imac, el capitan, using cc2015.5.1 , cannot make select , mask work @ all.   i make selection usual , click select , mask. proper screen comes , can change sliders, new additional selection tools on left don't @ all.  , when choose output, i'm returned image, nothing else happens @ all.  output selection returns me image, no selection.  output new layer mask gives me copy of image white layer mask - if had made no selection @ all. saw minor update -  2015.5.1 -  had been released fixed bugs, did nothing @ me. i've looked through preferences see if there needs turned on (or off) , reset tool.   any clue happening? i'd shut down computer , start on again. More discussions in Photoshop adobe

help please

hello everybody, i have big problem catalogue. keep may photos on external hard drive, yestarday pluged in hd , opened lighroom, showed disc f time , had used disc e before, so  lightroom did not see photos on disc e, were???  showed disc f hd , no catalogue, instead finnally found out how change path disc e. before solve made big mistake being careless, moved photos folders(about 18 000) 1 main "my lightroom photos", have , removed lr catalogue , pasted last file. happened, opened showed  folders empty photos window edits did rates,stars, have photos in 1 folder without editing information applied. tried them manually put in folders there still no editing information put same folders,i tried "find missing photos"," synchronize", "validating dng" have no idea ,how link photos edits did on them ,at least have photos. please help, m using windows 10 , lr 5.7                                 after connected external hard drive have right-clicked o

Elements 14. Windows 10. Photo's download from camera but wont display in organiser. Message reads "no media available, please clear applied filter and try again. ??????

new windows 10, elements 14. photo's download camera wont display in organiser. message reads "no media available, please clear applied filter , try again". ??????????? williep6246210 wrote:   new windows 10, elements 14. photo's download camera wont display in organiser. message reads "no media available, please clear applied filter , try again". ??????????? i assume have checked files have been uploaded camera desired folder on drive. as test, organizer, create new empty catalog , try import same uploaded files from folder . no 'filter' applied new catalog. there various ways organizer consider have filter applied: - if in folder view folder selected - in album view - media type (video, pdf, projects...) , photo not checked - if date range has been set - if have selected show hidden files - if have selected keywords -....   so, if still have left pointing button on top left on thumbnails 'all media', should push until 'all media'

fuse to iclone 6

Image
does know of work around bringing fuse made characters iclone 6?   i'm mosly after clothes mystery sloved!       this makes fuse more useful me More discussions in Adobe Fuse CC (Beta) adobe

Best cross platform mobile app

so showed app have been developing on desktop many people , think need bring masses on mobile devices.  app has heavily process data take forever process on mobile device , display in tabular form.  inefficient.  plan of heavy processing on mainframe every night @ 3am.  then, mobile user need download processed data when app opens instead of processing on device, , sort , filter data using application see fit.  make more responsive.   i first admit not programmer.  not have skills or time write app in different languages each device , maintain them.  need platform can write once , work on ios , android on both phones , tablets.  prerequisites have can skin buttons customized look, plays nicely arrays, , @ displaying webcontent such pages or google maps.   my first thought adobe air, because familiar language learning curve doing mobile app low.  app have life of @ least 5-10 years, , sooo uneasy adobe's commitment air in long term.  may try sell bigger company clients , investors u

My Account Seems to make Adobe Story Crash

hi,   where work, started use adobe story our pre-production, have serious issues holding me work.  when sign in in story (the same things happening on safari, firefox, chrome or desktop app, , on various computer, mac), interface shaddy , can't click on anything.  have resize window make clear , usable again.  after that, have 3 clicks before turns shaddy again.  when can click, of icons won't work (for example, notification button disappear when pass mouse on it), , doesn't either (when click "new" button, window appear, can't choose anything).    i pretty sure problem related account, since problem come on computer tried, , collegue's account work on computer (in safari browser, can't manage disconnect other option).   is reccurent problem?  there solution?  i feel you. have same exact problem... More discussions in Adobe Story adobe

Bought Premiere Elements 14 a week ago, now I want photoshop

i saw can buy both $115, paid $105 premiere elements 14 only. didnt mind until now, when started wanting photoshop, there anyway can change order? saw can upgrade thats $80. contact vendor bought product , see if exchange it.   if bought product adobe, contact them via chat @ contact customer care. More discussions in Premiere Elements adobe

Visio to PDF - High Res

i got new pc laptop running windows 10 , have visio pro 2016 (64 bit) , adobe acrobat x pro (v10.1.16). create ui concepts in visio, other ui elements (visio elements, external .png, jpg, etc) , looks great in visio. no pixelation when zoom in on ui concept (view small icons, text in picture, etc.). problem have when pdf page, resultant pdf dos not when zoomed in (i have 4k monitor). i've tried various methods in visio   1. save as...pdf 2. print - adobe pdf or microsoft pdf 3. export   i've gone acrobat, edit - preference- convert pdf, microsoft visio , created own settings: general: compatibility - acobat 8 resultion - 4000 dpi   images color downsampling off color compression  off 2400 dpi   are there other "settings" or methods can recommend maintain original resolution of visio file when exporting pdf. thanks...   mike More discussions in Creating PDFs adobe

カード情報の更新の仕方がわかりません。

カード情報の更新の仕方がわかりません。 アドビジャパンフォーラムをご利用いただきありがとうございます。   既にご契約済みのプランのクレジットカード情報の変更方法につきましては、 下記urlをご参照くださいませ。   クレジットカード情報の更新方法 (creative cloud メンバーシップまたはサブスクリプション) サポート総合案内 (Japan) でのその他のディスカッション adobe

Acrobat 9 Pro, Office 2007 and Windows 10?

i've done redmond told me - , works fine. except merging e-mails individual pdfs: there add on in office 2007 enables me "send adobe pdf". dialogue starts alert saying mail merge document can't created. (all these dialogues translated german, i'm not sure exact wording.)   does know problem? can solved? (otherwise go win7...)   martin you in uncharted , unsupported territory... adobe not testing or updating old programs work win10   if function need worked win7, think need revert, since acrobat not updated   i have read of problems when doing windows rollback, may need deactivate , format drive , start on fresh install of everything More discussions in Creating PDFs adobe

copy&paste text from pages

i have issues copy & paste text mac pages indesign. when choose "paste text only" in clipboard handling preferences pasting pages doesn’t work @ . "paste formatting" pasting pages works , formatting remains – line breaks disappear unusable well.   there thread @ indesignsecrets http://indesignsecrets.com/topic/pasting-from-pages-to-indesign workaround textedit/textwrangler doubles work. there better solution?   thanks, daniel   mac pages 5.6 indesign cs6 osx 10.10 hi daniel,   as mentioned , may aware, both quite different apps , other workaround use plugin same. sharing link below, please check :   apple pages indesign converter   regards, om More discussions in InDesign adobe

CF11 Enterprise issue

had issue 3 of our cf11 enterprise servers weekend after reboot of vms. 7 sites down after reboot error of “address in use: jvm_bind” in cf exception.log. servers have multiple instances , each site has database on separate db server. 1 server has 11 customer sites on it, each having database on same database server. of these 11, 4 sites down after reboot. error detail is:   "error","localhost-startstop-1","07/23/16","09:34:19",,"address in use: jvm_bind" java.net.bindexception: address in use: jvm_bind                @ java.net.dualstackplainsocketimpl.bind0(native method)                @ java.net.dualstackplainsocketimpl.socketbind(dualstackplainsocketimpl.java:106)                @ java.net.abstractplainsocketimpl.bind(abstractplainsocketimpl.java:382)                @ java.net.plainsocketimpl.bind(plainsocketimpl.java:190)                @ java.net.serversocket.bind(serversocket.java:375)                @ java.net.serversocket.<

Captivate 9 Mac Quiz back function not working

i have created quiz , checked checkbox when play preview button nothing. next button hesitating, or hanging   it random quiz 10 pools of questions - seems ok   i have edited buttons next , match rest of presentation   users have infinite attempts pass quiz   back button hopeless :-( you allow backwards movement in quiz preferences, setting 'required'?   how did edit buttons? did perhaps delete embedded objects on quiz slides? objects have no individual timeline, not in master slides, not in question slides (in pool). the submit button essential on quiz slides. quiz slides pause @ 1.5secs , playhead released after second step of submit process. . did change duration of quiz slides and/or location of pause? infinite attempts: on question level and/or on quiz level? More discussions in Adobe Captivate adobe

Unable to drag and drop from my media folder into project/timeline

hello everyone!   i updated adobe premiere pro cc 2015.3 (10.3), , realized can't drag sound effects onto timeline, not "project" section. it's slowing down workflow, lot! http://imgur.com/a/ngbju when ever drag premiere pro, cursor becomes black circle slash inside...   the thing is, not being able drag , drop make 200ms procedure 5 second long, literally spent more 30 mins importing things, it's extremely frustrating , annoying.   i tried hours figure out fix, none have worked. but, officially, real bug? or it's been fixed?   therefore,i don't consider issue bug, it's major loss of functionality of software, , think hot fix should necessary. ps we chose adobe software because of it's efficiency , stability, drag , drop issue threatening both of criterias.   we hope engineering team can fix fast possible! what file format , codec used sfx clips? More discussions in Premiere Pro CC adobe

Cannot view After effect preset on bridge.

i can no longer preview adobe after effect preset on brigde. have contacted costumer support , stated functions of new version of after effects been discontinued , no longer works.   this kinda misleading browse preset still within after effect , direct bridge bridge freeze. have asked them if there way around  outside of bridge , answer got either have roll back/downgrade previous versions of after effect (nullifying bugs fix) in order use it, or apply each preset 1 after other. nightmare.   has experience issue , if case, how work and/or go around hurdle.     please let me know. there update bridge should fix problem. check in cc app updates bridge. More discussions in After Effects adobe

Video play problem

Image
hello,   why when play file problem in premierre?   mov wrapper, inside wrapper - inside video editing? report codec details of file, use programs below... screen shot works show people doing - windows internet explorer press print screen button on keyboard, , ctrl-v paste screen print clipboard forum message free programs file information pc/mac http://mediaarea.net/en/mediainfo/download post in tree view   more information needed help... please click below , provide requested information -premiere pro video editing information faq http://forums.adobe.com/message/4200840 -with version of premiere pro -with brand/model graphics adapter (ati or nvidia or ???) , exact driver version -do not count on windows date when comes device drivers -go vendor site sure have updated driver graphic adapter •nvidia driver downloads http://www.nvidia.com/download/index.aspx?lang=en-us •ati driver autodetect http://support.amd.com/en-us/download/auto-detect-tool -with have updated latest mac or windo

keyword recovery

my computer crashed -now have new computer  , have downloaded elements.  there way recover filing system (tags , keywords) without doing on again? charlotteb70412060 wrote:   my computer crashed -now have new computer , have downloaded elements. there way recover filing system (tags , keywords) without doing on again? is old machine dead?  completely?  can still run pse backup old data before throw away?   also please tell operating system More discussions in Photoshop Elements adobe

Base64 Jpeg image not showing on device via Developer App

hi everyone, encountering strange problem: developing app loading data web service via ajax in json format; works fine except page displaying list offerte thumbnails on json array in base64 format.   we embed images directly on html in src attribute of img tag: works on pc browser not on device loading code via app (android version). empty placeholders.   we tried understand if system webview issue calli gli pages phonegap server directly using ethernet chrome or system browser works perfectly.   it seems problem related testing environment via phonegap app: bug ora missing something? it related content security policy issue.   see following more info.   1. phonegap docs whitelisting 2. no content security policy error in phonegap apps More discussions in PhoneGap adobe

How can you OCR with Acrobat 8 without the pages rotating?

i have scanned pages , want ocr pdf, when of pages rotate. not much, pages rotate level text? problem is, of text not level, when page rotates, of sides , corners fill white.   i want ocr pdf without physical changes it.   i have acrobat 8.0 pro , using windows 7 home premium - 64-bit.    (if of info needed.)     thanks you'll want ask in acrobat forum (this 1 free reader). offer here acrobat 8 bit old poor memory. in acrobat forum remember though i'm sure.   link: acrobat More discussions in Acrobat Reader adobe

Reinstalling Acrobat Pro X -

my use of acrobat pro goes acrobat 7 standard macintosh.  upgraded until reached pro x.  want reinstall pro x don't have 7 standard serial number.  can not afford yet monthly subscription fee.  now? upgrades are/were available 2 versions back.   so acrobat x, need acrobat 8 or 9.  if acrobat 8 or 9 serial numbers upgrades, don't need version's serial number before 8. More discussions in Installing, Updating, & Subscribing to Acrobat adobe

Illustrator

why can't download adobe illustrator on ipad pro?  want able work on project on computer , finish working on on pad.   i realize desktop app have new ipad pro, supposed laptop.  put creative cloud on pad, illustrator isn't listed 1 of apps can't download.   please help illustrator cannot used on ipad, not work on ios, mac os x , windows systems. sorry, not possible. More discussions in Illustrator adobe

Export from Premiere Pro CS5 to YouTube

hi guys, i made screen capture display(1366 x 768) webm (vp8) high quality. now want edit in adobe premiere cs5 , export youtube. which settings must use opening project , settings export? thanks!   [branched off posting in older forum thread not relevant topic. — mod.] exactly inside video editing? report codec details of file, use programs below... screen shot works show people doing - windows internet explorer press print screen button on keyboard, , ctrl-v paste screen print clipboard forum message free programs file information pc/mac http://mediaarea.net/en/mediainfo/download post in tree view . does video use variable frame rate? see https://forums.adobe.com/thread/1110005 if yes, use https://handbrake.fr/ open source transcoder/converter convert constant frame rate   cs5-thru-cc ppro/encore tutorial list http://forums.adobe.com/thread/1448923 has lots of tutorial links learn -including link learn new item process, picture in link show do   when ready export, should first g

Is it possible to use LightRoom on more than 2 pc, and how??

hello,   ca answer question??   is possible use lightroom on more 2 pc, , how??   because i'm uising on pc , 2 laptop, saw 'm allowed have 2 lr installed. there way use on 3??   thanks read soon   greatings geneva switzerland   phil hi phil,   you can activate lightroom on 2 computers, in order work on third machine need sign out 1 of them.   regards tanuj More discussions in Lightroom Classic CC adobe

アプリケーションを正しく起動できませんでした(0xc0000022)。[OK]をクリック してアプリケーションを閉じてください。

acrobat pro dc を起動すると、 アプリケーションを正しく起動できませんでした(0xc0000022)。[ok]をクリックしてアプリケーションを閉じてください。 となります。 原因が全く分からなく、再度インストールしても同様になります。 どのように対応すれば、よいのか教えて頂ければ助かります。 0xc0000022は主にアプリケーションが正常にインストールされていない場合に windows自体が発生させていてるメッセージです。 よって、下記について確認されるのが良いのではないかと思います。 セキュリティソフトによってインストールが阻害されている可能性 アンインストール後、cleaner toolを実行しての再インストール acrobat reader(adobe reader) および acrobat 用の cleaner tool について(windows) Acrobatコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Beginner question: re aspect ratios/ frames

Image
when putting clips , pictures multiple sources- how fit them source window? since working various sizes, of them show small portion of picture or clip. the source window should show material in full if screen size set 'fit'     if talking editing (program) window not showing footage come more guidance. More discussions in Premiere Pro CC adobe

No Silent option for Uninstalling CC 2014 suite for windows?

hi   i need uninstall 2014 version of our adobe creative cloud 2014 suites in enterprise environment in preparation 2015.3 roll out   the current uninstall string in uninstall registry key : msiexec.exe /x{58b27c97-f90b-45da-958a-5ece04d37d97}   this works , uninstalls cannot work silent option   /q , /qn switches not work dont tell me there no silent uninstall option this?   i have tried cleaner tool , not remove when pick remove option moving correct forum space.   regards rajashree More discussions in Deployment for Creative Cloud for Team, Enterprise, & CS adobe

Since upgrading to Windows 10 I keep getting a message that adobe reader is not enabled however when I go to Edge it is turned on and cannot get any thing to work.

from support document: display pdf in browser adobe acrobat dc, acrobat reader dc   " the new edge browser not have support activex plug-ins. therefore, acrobat/reader plug-in won't work edge." More discussions in Acrobat Reader adobe

Why I can't update my credit card payment info? It shows server error. How should I get contact with Adobe Staff?

Image
why can't update credit card payment info? shows server error. how should contact adobe staff? hi purple%20lambs,   kindly in touch adobe support : contact customer care   **be sure remain signed in adobe id before accessing link above**   in case unable reach adobe support, please refer: contact support faq: unable reach support through "contact us" link More discussions in Adobe Creative Cloud adobe