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hi guys,   i'm using lightroom 6 , i'm having problems playing video's in library.   if try play video struggles play properly. i'm using 1 of newer macbook pro 15" , lightroom has troubles playing video. photos, imovie , finalcut pro have no trouble playing video ever.     does have idea?   max over years many people have complained video playback issues, , there don't seem solutions have worked consistently (though i'd love corrected).   you try emptying video cache , increasing size via preferences > file handling > video cache settings. won't (though prove me wrong!).   i long ago gave on viewing video within lr on loaded 15" macbook pro.   use lr cataloging of video (and have couple hundred), don't try edit in lr, , view video in external player.    while can right-clicking video's thumbnail , doing show in finder, there 2 plugins make more convenient, open directly , any file .  using mac's standard keyboard shortcuts can

hey forumteam, ich habe seit dienstag das problem,dass sich mein adobe produkt cs 3 design standart nicht mehr installieren lässt. warum ich es überhaupt neu installiert hatte? hab einen absturz mit bluescreen nach einstecken eines usb sticks gehabt, leider hat sich der pc zu schnell heruntergefahren, als dass ich dei genaue fehlermeldung lesen konnte.als der pc schließlich hochgefahren war, wollte ich meinen illustrator öffnen, doch dann war der fehler: dass meine seriennr wohl nicht stimmt. (zuvor lief das programm aber nocheinwandfrei, war fester bestandteil meiner täglichen arbeit) nun gut, ich deinstallierte die software auf empfehlung der fehlermeldung neu, doch dann ging es nicht mehr. (fehlermeldung: installation der komponente fehlgeschlagen) zuerst hatte ich probleme, dass die adobepdf.dll datei nicht gefunden/installiert werden kann. >als ich diese online fand und beim installierten pfad einfügte, löste sich dieses problem. ich habe auch schon das cc cleaner tool durchlau

indesign cs5.5、photoshop cs5、illustrator cs5を使用中のまま、adobe ccを入れました。   その後、adobe ccを契約解除しました。すると、従来から入っていたindesign cs5.5、photoshop cs5、illustrator cs5も使えなくなりました。   adobe ccをアンインストールすると、indesign cs5.5、photoshop cs5、illustrator cs5も同時にアンインストールされてしまいました。   indesign cs5.5、photoshop cs5、illustrator cs5についてはライセンス認証解除を行っていないため、indesign cs5.5、photoshop cs5、illustrator cs5の再インストールができません。   どうしたら、indesign cs5.5、photoshop cs5、illustrator cs5を使えるようになるでしょうか？ 使用しているos環境等が不明なのと、 ccと同時に使えなくなったりアンインストールされたこと自体が少々気になるところですが、 osの初期化をしていなければそのまま再インストールすることで対処できそうに思います。   使えなくなった件は下記が関連しているかもしれません。 creativecloud契約終了後、シリアル番号インストールしたcs6が起動不可になってしまう場合の対処   cs6となっていますが、cs5についても海外の一部でサブスクリプション展開していたこともあり、 その影響が出た可能性があるためです。 そのため、再インストール時にadobe idの入力画面が出てくると思いますが、スキップすることで回避できる可能性があります。 （日本ではcs liveサービス用の入力だったものの、それ自体が終了しています） ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

i have followed instructions here:   custom build | phonegap docs   but when try , add build project in command line, following error in terminal:   $ cordova platform add ios -bash: cordova: command not found   $ cordova build -bash: cordova: command not found   this after successful node install. full terminal output of entire process (after cloning git) :     i didn't errors, after changing widget id name in next step , trying build project receive command not found error.   npm install -g More discussions in PhoneGap adobe

photoshop scripting exposes collections, e.g.   app.documents; app.layers;   in indesign scripting, these collections behave differently arrays: instance can access items index negative values (e.g. pages[-1] means last one), etc. moreover, looping through collections reported slower, build arrays out of collections , iterate on them.   i'm trying find out whether same hold true photoshop well, far... no proofs. i'm trying use reflection interface on collections, doesn't seem possible (document.layers, opposed document.layers[0]). does know more topic? thank you   davide barranca damn, davide, i've never heard of collections, can't offer help, in example, wouldn't document.layers object rather array? More discussions in Photoshop Scripting adobe

having had problems macos (sierra) photoshop cs6 complaining 1 of more files in application folder missing, , telling me must reinstall photoshop.  i've downloaded current cs6 dmg file, when open , try run installer gives following message - installer failed initialize.  due missing file.  please download adobe support advisor detect problem.  link provided adobe - adobe support advisor takes me page tells me discontinued. i have serial number etc.  how achieve install?  i'm sure has been covered elsewhere i'm going in circles around adobe pages. thanks help even though error message may not seem related issue discussed in link, try it:   http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095/   if still see 'installer failed initialize' error:   start @ top , work way down applying applicable fixes until problem resolved.   if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-applic

i'm trying select smudge tool using hotkey, because tools set this, unable to. how can fix this?     also while using wacom pen, have second button set "alt" making easier select colors on canvas. eventhough have set key in wacom settings, still uses "right-click". can me well?   make sure box unchecked More discussions in Photoshop adobe

hello have problem when exporting ai in pdf   - color bad - images dark   here difference   do have idea ?   regards, greg what document colour mode?   which pdf setting did use save pdf?   how viewing pdf see these differences?   is document intended print or screen viewing? More discussions in Illustrator adobe

hi when publishing website got error after 8 hours of loading. loading fast until 92% , slowed down. if know need help. i've tried move assets desktop doesn't seem work. thanks More discussions in Help with using Adobe Muse CC adobe

hello,   i have noticed time now, can click search results , dreamweaver jump line, , doesn't work.  today got fed enough google it, , found forum post:   code search result click isn't displaying line containing search result   the answer provided there correct: i have same issue html files have external style sheets. example <link href="css/bootstrap.min.css" rel="stylesheet" /> . so there seems bug around this. when remove above double-click feature works.   when remove linked stylesheets, feature works again.   however, not acceptable solution.  bug needs fixed, or need workaround.   perhaps there way turn off feature regarding stylesheets?  never use code view, don't need dw trying "load" stylesheets.   i'm using dw cc 2015.2 7884 build on mac os 10.11.6   thanks i've never noticed this.  maybe because put majority of <head> content including links stylesheets server-side include file.   <!doctype html> <htm

hi,   every time module imported aggregator, file extension .swf added title.   having ".swf" in module title not value end user. this file extension in each module name has manually deleted every time, adds unnecessary busy-work.   this becomes more frustrating when published aggregator file has issues , must re-created scratch.   1. know way have filename load without .swf extension?   2. if no above, please put feature request have option select?   here link:   feature request/bug report form     thanks! More discussions in Adobe Captivate adobe

hi there,   so i've been trying print square book (8'25 x 8'25) , tried printing on a3 paper there 2 pages per piece of paper. on adobe acrobat pro , use "booklet" setting when printing , layout of pages correct. however, problem have when prints out white space (bleed?) in between pages. bleed on other sides of booklet ok because can trim them off can't trim off white space in middle (staple binding). here printer settings that result when print ^   thanks help. More discussions in Printing & Prepress adobe

hello - can recommend captivate 9 book. know ones available on amazon, expensive - i'm willing buy 1 - want clearest book out there. recommendation appreciated! thanks. i elearning uncovered books.  i've had both version 8 , 9.  find fall short though when comes dealing variables , advanced actions.  depend on liyibiri's blog for there. More discussions in Adobe Captivate adobe

recently upon opening acrobat pro 10 message pops on display adobe software using not genuine. since paid app years ago don't understand why have not genuine software. help! " adobe have told following. people sell genuine product not allowed sell. example, buy business license 100 users, sell them separate products. there made serial numbers secret method. use sorts of tricks. eventually, adobe find out licenses have been sold in unauthorized ways. can do? of course, block license not paid. leaves purchaser, scammed, in difficult place. it's unfortunately case if buy stolen, after many years, can lose without refund.   if purchased reputable supplier, contact them it. if purchased ebay, can expect sort of thing. More discussions in Installing, Updating, & Subscribing to Acrobat adobe

i'm getting 'file not found' message set of images imported last night. i've read few posts similar issue suggest clicking '!' icon , finding new file location, there doesn't seem new file location- when search laptop there's no sign of them. they're still visible in lightroom under 'previous import' can't them.   i left card reader plugged in overnight , stupidly pulled without ejecting morning- i'm wondering if cause, i've done before , never lost photos imported. in rush morning, erased of images card make room event heading to, if can't recover them they're gone good.   edit: noticed- creative cloud used show in finder toolbar section external thing (same icon usb drive, option eject, etc) of morning lumped in others: . not sure if related. use operating systems search feature search (yes all) of hard disks 1 of these files, file name. once find it, should able reconnect. More discussions in Lightroom Classic CC

i have lr catalog on external disk. startup drive on imac crashed , had reinstall el capitan scratch. moved lr preferences new installation of el capitan, , opened lr. got error message:   "the lightroom catalog cannot used because parent folder “/volumes/master/lightroom” not allow files created within it."   i assume permissions problem occurred when reinstalled os x on imac, i'm not sure how fix it?   here permissions on drive. how fix this?   (i not mac person) but have checked read/write sub-folders in master? More discussions in Lightroom Classic CC adobe

bonjour,   nous sommes en préparation de montage sur premiere pro cc 2015 à jour.   pour l'instant, les manipulations consistent à visionner des rushs qui ont été transcodés en proxy (prores lt ) et à annoter les fichiers dans des colonnes de métadonnées créées par les monteurs.   notre problème est le suivant : premiere est extrêmement instable et se ferme sans crier gare, et sans logique particulière.   nous montons sur un mac pro hexacoeur  tout neuf, et le problème était déjà présent sur un mac mini (c'est d'ailleurs pour cela que nous avons acheté un nouvel ordinateur...)   voici un lien pour télécharger les rapports d'erreur : wetransfer   à l'aide !   merci beaucoup pour info, suite au conseil d'un technicien adobe, j'ai changé de disque dur, créé une nouvelle session admin en local, et le problème persiste.   quelqu'un pourrait il me donner son avis ? voici un nouveau rapport d'erreur  : wetransfer   help ! More discussions in Forums en

creative suite2のcd版を保有しており、使い勝手もよく、新しく買い替えたパソコンにインストールしたい と思います。 ライセンスをインターネットで送りましたがだめでした。 何とか使える方法は御座いませんか？ 下記が参考になります。 cs2 アクティベーション   ただしcs2は現行osでは動作保証していません。 まず正常に動作しないと考えてください。 ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

my content aware in crop mode not working in photoshop... using mac book pro el capitan10.11.6 click on use no reaction "no content or aware...."   oh photoshop up-to-date....     message edited by: christopher jones   [moved non-support, general, all-of-adobe forums lounge product-specific support forum - moderator] did rotate image or straighten image or crop bigger or institgate content aware crop? please post screen shot of happening. More discussions in Photoshop adobe

using premiere elements 14 on pc running windows 10. i producing 30 minute movie , when try preview movie playback stops after few seconds, 1 second or if i'm lucky 10 seconds of preview before stops. have turned off hardware acceleration , tried rendering timeline othing helps. ideas? what processor have , how ram?   what model of camcorder original video coming , format , resolution it?   when you've added video first clip on timeline, see yellow orange "render" line above it, along top of timeline? indicates project has not set match video specs. More discussions in Premiere Elements adobe

i have flash player 22.0.0.210 , works me admin normal user has issue websites.  particularly anymeeting.com , internal resource(admin site) uses flash front end.  again user sites wont work or login admin do.  i'm using windows 7 pro x64, in  vdi environment using redirected desktops.  have confirmed not firewall/content filter, not ie reacts same in firefox.  has 1 had same issue?  could try steps outlined in faq see if help?   how fix windows permission problems flash player? More discussions in Using Flash Player adobe

i need transcode mxf op1a files 8 audio channels mxf op1a files stereo mixdown.   the source audio channels have 5.1 surround on tracks 1-6 , stereo submix on 7/8.   is there anyway ame can mixdowns 8 tracks stereo?  currently, when specify stereo output, result has audio source tracks 1/2 typically music only.   or there way map source tracks 7/8 output tracks 1/2?   yes realise can use premiere pro this, i'm looking solution co-worker has access ame , created master files.   lee hi lee,   unfortunately, ame doesn't support selecting specific audio tracks mixing down.  mentioned, possible premiere pro. More discussions in Adobe Media Encoder (AME) adobe

hello guys   we have application , lots of , post http requests , right i'm using json . and security reasons have decided create web service using soap , , soap client in adobe air .   i wondering , how effects apps performance ? network speed , cpu processing in adobe air mobile ?   thanks sam More discussions in ActionScript 3 adobe

ボタン、メッセージのラベルを英語にしたコンテンツを用意するため、メニュー: 環境設定 →　クイズ　→　デフォルトのラベル から、次のようにラベルを変更しました。 このコンテンツをパブリッシュして再生し、クイズの回答を終えた時に表示されるポップアップ(回答内容を送信するかを確認するポップアップ)が、次のように日本語で表示されてしまっています。 このポップアップのラベルを修正する方法はないのでしょうか。     Captivateコミュニティフォーラム (Japan) でのその他のディスカッション adobe

i have macplus pagemaker files on it.  files 30 years old - , still work.  however, computer dying.   my goal transfer files (a lot of them) imac g5 computer, , want know if indesign open them.   any appreciated. i'm thinking talking pagemaker 3? don't think so. know cc doesn't open pagemaker files. cs6 open pagemaker 6.0-7.x docs. http://indesignsecrets.com/open-pagemaker-files-indesign-hang-cs6.php open pagemaker files in adobe indesign More discussions in InDesign adobe

hi, i new here , looked @ several threats here regarding gpu rendering. wondering if graphic card enough pp, editing in 4k (hevc 265). can render mercury sw, cannot select gpu, found sniffer. can me settings can select gpu rendering? thank you! hi keesw,   thanks sharing above logs not think graphic card work.   please check supported graphic cards here .   thanks, kulpreet singh More discussions in Premiere Pro CC adobe

i have section of 3 columns row 1600px max width... want 3 columns have 15px gutter space in middle.. want sides flush please @ image.     <!doctype html> <html lang="en"> <head> <meta charset="utf-8"> <title>bootstrap starter page</title> <!--for mobile devices--> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="x-ua-compatible" content="ie=edge"> <!--for older ie browsers--> <!--[if lt ie 9]> <script src=" http://html5shiv.googlecode.com/svn/trunk/html5.js "></script> <![endif]-->   <!--bootstrap spacelab theme--> <link rel="stylesheet" href=" https://cdnjs.cloudflare.com/ajax/libs/bootswatch/3.3.6/spacelab/bootstrap.min.css ">   <style> .col-sm-4 {border-left: 1px dotted silver; border-right: 1px dotted silver} </style> </head> <body> &l

hi! i'd ask pros how can optimise rendering process of animations? i have composition text-layer extruded ray-traced 3d engine. there intro (text appears) , outro (text disappears). between intro , outro still frames, without motion. when render it, see how after rendering intro, every single still frame rerenders again , again. it's increases rendering time significantly, why it's happening? how can optimise rendering process? possible ae render single still frame of animation, realise next frame same , skip rerender, continue rendering next fragments of animation end?  maybe there cache or else needs enabled?   ae version cc 2015.3 (13.8.1.38) mac os x 10.11.6 (15g31) 24gb ram 3,2 ghz intel core i5 cuda driver version: 7.5.30   thank you! the raytrace 3d renderer uses brute-force method , renders every frame. option pre-render image sequences , use those.   mylenium More discussions in After Effects adobe

i doing green screen photoshoots, , photos taken on camera automatically open in photoshop after take them.   any recommendations?   thanks. sounds describing tethered capture capability built into  lightroom specific cameras (although have in past read articles on how fiddle in bridge, not straightforward lightroom ).     how import photos lightroom tethered camera   dave More discussions in Photoshop adobe

hi   i had cc56 installed on computer yesterday crashed after form paid support site, know have appears no version latest trial version on system.   is there way restore original or download site?   greg   pc windows 8.1 download & install instructions https://forums.adobe.com/thread/2003339 may help -includes way go page download adobe programs if don't have disc or drive -you need enter original serial number during install non-cloud programs -cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html -cloud getting started https://helpx.adobe.com/creative-cloud.html -membership questions , problems https://forums.adobe.com/thread/1146459 -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help -for lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html also go https://forums.adobe.com/community/creative_cloud/creative_cloud_faq More discussions in Downloading, Installing, Setting Up adobe

hello guys, i have weird issue don't have immediate explanation.    while wanted add missing images folder, noticed sync option behaving weird.   exploring issue, found out each folder "sync" remove pictures in folder, , re-add them - getting rid of changes i've done them.   didn't click actual sync button yet.   here's screenshot:   now happening every single folder in library, makes issue actual folders want import images.   did experience before?   or has idea on may have caused this? i'm running latest release (cc 2015.6.1).   thanks lot already,   andy directly using import dialog better syncing folder.   from library module, in folders panel, of folders marked missing? mac or windows? version? More discussions in Lightroom Classic CC adobe

greetings, have been using ps cc while , until recently, able open batch of images (either drag , drop or going through menu file / open) @ 100% of size, regardless of size. work flow works more efficiently when can start @ 100% it's barely oversize screen size. it's lot easier , convenient have them open automatically @ 100% go each image , control 1 keys open them individually 100%.   right now, regardless of size image open @ 66% of it's size.   someone had shown me how have ps run script task me no longer working after creative cloud had hissy fit , required flush , re-install not long ago.. , miss ability have ps open files @ 100% instead of 66%..   would know script , find it, how install etc?! i'm @ total loss here..  =(   window 10 ps cc   thanks in advance if able assist.   cheers open files, set 1 file 100%, then More discussions in Photoshop adobe

we have pictures monotone, saved psd. can not load in lightroom. have solution?   title edited moderator clarity image may need saved mode=srgb and check ps preferences > file handling > maximize compatibility  set "always" i not ps guru, others may have answer need. More discussions in Lightroom Classic CC adobe

i have purchased licence logo want customise. have downloaded file , opened in photoshop (as instructed) can't seem edit text within logo. complete beginner gratefully received. moving photoshop More discussions in Photoshop adobe

have tried suggested on troubleshooting page, including running microsoft fix-it tool, said there nothing fix. , yet there seems "newer version" installed. , yes, have run uninstall on older version suggested in 2 step installation sequence.   errors codes include 1615, 2331 (error loading library mspatcha or finding entry point), 150000, 1603 suggestions? in attempting print user's guide software, told must have adobe acrobet 3.0; when try install this, i'm told must have ac4robat 3.01 , call 800-833-6687 update. when call number, i'm instructed go forums.adobe.com website chat room. should be? More discussions in Acrobat Reader adobe

photoshop elements 14の体験版を使うのに、シリアル番号入力を要求されますが番号がわかりません。 体験版についてはシリアル番号は不要です。 インストール方法について、下記で確認してください。 体験版のインストール（photoshop elements 14/premiere elements 14 | windows） 体験版のインストール（photoshop elements 14/premiere elements 14 | mac os） Photoshop Elementsコミュニティフォーラム (Japan) でのその他のディスカッション adobe

this second day in row has happened. (i'm worried these 2 days, freeze other day because of new update).   when went import photos took today, of images greyed out if duplicates. this impossible, seeing took images today only, , plugged in card reader.     i'm going restart program right now, see if helps.   any other suggestions? thank you! this shouldn't happen i'd strongly advise change setting in camera restarts numbering every time. low numbers in file names, looks have set start @ 0 every time insert blank card. bad idea leads software thinking has image. More discussions in Lightroom Classic CC adobe

hi all   i installed application last week , working it. tried start today, sw comes message:   i reinstalled already, same effect :-)   i working on win10 i7 cpu 8gb ram , loots of space on hdd ;-) please repost post on forum:   < premiere elements >   good luck. More discussions in Photoshop Elements adobe

adobe automatically converting pdfs black , white when open them documents color test and/or color images/charts/tables backed out. started happening, had viewed pdfs without problems. how change conserve information within pdf? there no feature in acrobat (or reader) automatically convert colors in pdf files monochrome. else must going on here.   is symptom of pdf files opening or pdf files newly creating?   what viewing pdf files in? acrobat? reader? version on platform?   perhaps can post sample pdf file supposed “automatic black , whit conversion” occurring such can check out here @ adobe?             - dov More discussions in Creating PDFs adobe

現在wingoes7　dell　使用中です。 hddが壊れたので修理してリカバリーしました。 そしてadobe creative suite 6 master collectionを再度いれようとしたら なぜかイラレとフォトショとフラッシュが入らず不正コピーのエラーがでています。 どうしたらすべてのソフトをいれることができますか？ 下記の件かもしれません。 ダウンロードまたはインストールを行うと「adobe純正ソフトウェア確認のエラー」が発生する（creative suite 6） ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

we testing third-party backend analytics program. our site single page, results of demo analytics don't show if scrolling our site. appears though clicks on our site leaves after minute or (no engagement). third-party company has provided html code we've added site. but, asking set 'on click' function each of our manual menu items.   here sample provided: an example site be: onclick="track_load(' http://sandbox-creative.com/#contact ', 'contact')   they mention other website builders implement o'clock code using <href>.   we not coders or developers. know how this? you use javascript (js) enable click functionality.  because js functionality varies browser browser coders use 3rd party libraries (eg, jquery) remove of variation , simplify coding. More discussions in Coding Corner adobe

my program keeps crashing on file have open. have noticed when try , change font , scroll on word "font" on menu crashes. can do? reset preferences - http://helpx.adobe.com/illustrator/using/setting-preferences.html   and scan computer corrupt fonts.   [moved adobe creative cloud downloading, installing, setting up ] More discussions in Downloading, Installing, Setting Up adobe

i have purchased canon 5d mark iv camera raw version on pc (version 7) not read files. went , updates , sys current version. went adobe site , downloaded camera raw 9.1.1 installer did not update on photoshop.  ideas how instll version of camera raw? assistance appreciated cs6 4 years old, , may not compatible latest raw plugin   i don't raw, don't latest version compatible cs6 More discussions in Adobe Camera Raw adobe

recently due previous problem cs3 web premium uninstalled in design cs6, both have been running past 2 years. adobe tech tried (and failed) cs3 problem had me uninstall indesign. now cannot load correctly. it install when try launch product. first box comes has 2 options, connect later or validate, if click validate get       if click retry goes round loop again. if click connect later closes , cannot use indesign   if click more details link takes me page asking request code. i have no idea is. check hosts file.    for , other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html More discussions in Downloading, Installing, Setting Up adobe

i stupidly downloaded view work , want 100% gone. has taken on computer , wont let me open pdf's anymore. don't want primary way of opening pdf's. have hp laptop.   i want off computer good!!! i want know how uninstall computer goes way before this. since can't call issue must resolve on here. just other application, via control panel - uninstall program. More discussions in Acrobat Reader adobe

how can setup captivate project when click on modules open in window in browser (this project lms)?   for example, click here (marked in yellow in image below) , open new window.     i'm using adobe captivate 9.   thank much! how did create file, scorm index file, or part of captivate project? More discussions in Adobe Captivate adobe

i went out , shot few hundred photos lr mobile other day (iphone 7+). first mistake using built-in lr mobile camera, didn't realize @ time doesn't write these photos camera roll rather holds them in internal cache impossible access other way via lr mobile app, have use sync them off phone. (suggestion adobe: make way write these camera roll).   but i'm frustrated sync has been "stuck" @ 117 photos pending upload on day. there way force these upload? or alternative way them off phone? thanks posting fresh take on lightroom mobile's longstanding sync issues. i'm sure saw if did sort of search related issue here, there hundreds of posts it, going many months. sure nice if adobe fix once , all!   the common suggestion resolve issue remove sync.lrdata file, expected every other day? that's take, i'm finding gets stuck again within few hours, every time manages kickstart sync process. i'm ready give on syncing altogether, quite honestly.   i hear f

in june year bought package adobe icloud order number 12374761859, hoping update our programs , received not that, have given account not updated, need know happened? , understand not need... using browser allows popups , cookies,  contact adobe support during pst business hours clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html More discussions in Adobe Creative Cloud adobe

bonjour,   j'utilise le logiciel animate edge. j'aimerai avoir un éclaircissement sur la création de lien via le logiciel. lorsque je crée un lien dans mon animation et que je la publie par la suite pour vérifier le bon fonctionnement. lors du survol du lien le curseur ne transforme pas en main indiquant que le lien est cliquable.   faut-il faire une manipulation dans le code ou alors sélectionner quelque chose de bien précis dans le logiciel.   merci beaucoup pour vos réponses à mon problème. une fois ton lien fait (sélectionne le déclencheur - texte bouton etc et affecte lui  le code snippet link, on est bien d'accord) tu peux choisir le curseur voili More discussions in Forums en français adobe

i changed computers 1 using windows7 1 using windows 10. windows 7 music files uploaded no problem. new computer error message , pe not include music files when tell files are. don't know if windows 10 issue or not. have solution? what mean "uploading music files"? mean importing music premiere elements project using add media?   are these wav files?   if purchased music, have ensured not music has been downloaded itunes? itunes music has copy protection built block using in video project. More discussions in Premiere Elements adobe

wenn ich lightroom starte, dann erscheint das normale bild mit meinen bildern in der biobliothek und im bildstreifen unten. die kataloge lassen sich alle öffnen, aber wenn ich auf das modul "entwickeln" oder "diashow" usw...übergehe, bekomme ich die meldung "lightroom funktioniert nicht richtig und wird ausgeschaltet...." an keiner stelle habe ich bei adobe im support eine lösung für dieses problem gefunden. hat jemand eine lösung parat?     ich habe jetzt lightroom cs 6.7 deinstalliert und die ursprungsversion lr 6 installiert. beim update zu lr 6.7 tritt der fehler wieder auf. es ist das letzte update, zu diesem fehler führt. wo finde ich die vorletzte version der updates lr 6.6 ? ohne systeminformationen kann dir da keiner helfen.   mylenium More discussions in Deutsche Foren adobe

payment system unavailable, multiple browsers   please help, been on phone on hour deveral depts....to no avail...   i'd add 'photographers' package apps....   sincerely j.r. using browser allows popups , cookies,  contact adobe support during pst business hours clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html More discussions in Adobe Creative Cloud adobe

after mac installed apple's digital camera raw compatibility update 6.21 includes support fujifilm x-pro2 raf files in uncompressed format, adobe lightroom import functionality not seem able show previews of compressed x-pro2 raf files nor find duplicates (in case did not format sdxc card after last import). photoshop has option says "prefer adobe camera raw supported raw files", can't find similar option in lightroom. updated latest version , still can't see previews after apple's update. lightroom can still import compressed files, previewing , duplicate detection seems broken now. changed camera settings use uncompressed raf , after lightroom previews work. problem previewing working compressed raf files before apple's 6.21 update raw compatibility. can around bug in lightroom using uncompressed raf, these use 3 times more disk space (and prefer have original files, i.e. not convert photos dng). have of noticed same problem after 6.21 update? ideas ho

hi folks,   i know small thing can't find it. how adjust/change size of font "table of context" label in toc. hard coded based on skin or can adjusted. great-fully appreciated!   cheers steve skin editor > toc settings > toc information .  there's dropdown lets set formatting several different parts of toc. More discussions in Adobe Captivate adobe

can me  reinstall adobe acrobat 7.0 professional on new computer cs2 + acrobat 7 + audition 3 (and earlier) activation server gone, read below https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19scdrqk . you must use special version , serial number on page, not original disc or serial number More discussions in Installing, Updating, & Subscribing to Acrobat adobe

hi folks,   i know simple answer question need know order browser loads versions, example check see if swf present first , load that,  or load html first,  if both versions available?   i working client lms requires both versions, preference design html5 version if browsers loads swf first,  features not work in the swf version.    is there logic browser version selection?   cheers steve  i recommend design html5 first because more limited of 2 outputs. include none of following: swf widgets rollover slidelet objects rollover caption objects rollover image objects text animation objects (because swf widgets) More discussions in Adobe Captivate adobe

hi, my problem when launch premiere pro cc indesign incopy, takes more 5 minutes appear whereas when lauch photoshop, appears in less 1 minute. have solution ?   thanks in avance.   system: windows 10 (last update) you try resetting preferences, using ssd drive , reinstalling work better.   incopy:  https://forums.adobe.com/thread/526990 photoshop:  https://forums.adobe.com/thread/375776 More discussions in Premiere Pro CC adobe

i have no idea how fix this. when try add watermark images, watermark in question works fine. when trying export them, exports same photos without watermark. have no idea how export watermark, , don't want go photoshop , manually copy/paste watermark onto images... do have desired watermark selected in watermark menu?  blank seen here?  please post screen shot of export dialog. More discussions in Lightroom Classic CC adobe

when "render in out" , render project preview, noticed if don't have enough ram, writes hard drive. curious if automatically deleted, or if direct me default place rander saved. thanks. it written hdd , file path can found under file-project settings:   please note mine not default. More discussions in Premiere Pro CC adobe

this message error   when sent web galery ftp have message "error while sending file : a file truncated during download"   help me please     erreur lors de l envoi du fichier un fichier  ete tronque lors du telechargement "   More discussions in Lightroom Classic CC adobe

hi everyone,   i having issue colored tiff functionality in indesign cc.   i have series of print designs use same structure: colored tiff background, , duotone psd file on top of it. most of these designs working flawlessly. however, reason 2 of them show drastic shift in color of background tiff when export them print pdf. please note, not happen when creating "interactive" pdf, or type of file... "print" pdf.   here file looks in indesign:   and here becomes when exported pdf:     any idea problem might be? checked source files in photoshop , can't see difference between these, , other pages exporting without problems. might missing something. i tried recreate same design in brand new file, same thing keeps happening.   any pointers welcome!   thanks lot!   -mat are expoting in same color space designed in? More discussions in InDesign adobe

hi   using cc 2015.3.1   i worked on doc (using various fonts , detailed vector images developing logo concept) - saved .eps usual.   i noticed icon of saved file unfamiliar - had cap 'a' in pixelated script font - though have been illustrator version 1.   when reopened of artboards had disappeared, had text not saved outlines , swatch panel empty without library had created.   i tried quitting , reopening illustrator problem remained - oddly in recent projects panel can see miniature image of file , original fonts still there.   it feels though has mistakenly saved doc old version of illustrator.     can me recover 2 days of work?   many thanks   paul   tags don't save eps work file. never. it's last century's file format. when client needs it, "save copy" under different name eps.   do have time machine running? try , file it.   if have overwritten existing file backup possibility. More discussions in Illustrator adobe

don't know if can help. trying launch new app (i have others) have been cc , downloaded it, when click on it asks me sign in do, says hit continue use app. when takes me please sign in page , cycle repeats itself.   as far can see creative cloud account signed in , have latest version of app - premoer pro   any advice welcomed. creative cloud signs me out or asks me sign in repeatedly   [moved downloading, installing, setting up creative cloud download & install ] More discussions in Creative Cloud Download & Install adobe

hi there, im trying learn how work out if image has been photoshopped or not, example below. can please tell me has been photoshopped , how know?     message edited by: moderator - removed http tag. altered how? basic corrections or alteration image such compositing? it's hard tell low res image. there things can do, i'm not sure how work low res image. More discussions in Photoshop adobe

i installed photoshop elements 14,but when open picture computer, picture alone appears on image screen without written information either above or below , can never close picture.  why? is opening in photoshop elements? open photoshop elements first , file > open.   if works, see here: windows mac   if that's not it, try changing screen resolution. More discussions in Photoshop Elements adobe

hi   as elearning developer, use video lot.  interactive video fast becoming goto tool.  premiere pro (and/or other cc products) have ability create interactive video such example?   http://www.raptmedia.com/project/deloitte   cheers simon premiere pro can create normal video.  you'd need kind of flash or other programming layer make them interactive. More discussions in Premiere Pro CC adobe

guten tag zusammen, beim exportieren aus dem indesign in ein pdf erscheint diese meldung: "text in diesem dokument (nativ oder in platzierten grafiken) enthält eine oder mehrere fehlende glyphen. dies entspricht nicht dem pdf/x-4-standard. beim export wird eine gültige pdf-datei erstellt, die jedoch nicht pdf/x-4-kompatibel ist." wie kann ich herausfinden wo dieser fehlern entsteht? besten dank im voraus für eure hilfe. mach mal 'nen preflight über die entsprechende palette und wenn schriften dabei sind, die nicht eingebettet werden können, zeigt er das dann an.   mylenium More discussions in Deutsche Foren adobe

hi,   i'm trying black object in attached it's color of pms 9480 c in pastels & neons coated , uncoated library. i've tried variety of color overlays, effects , adjustment layer combos no success. can tell me how match successfully? thanks!   hi   (from adobe info guide) the pantone swatch libraries reside in photoshop use lab representations of pantone ink when printed using spot color plate. when apply swatches objects or duotones in photoshop, photoshop displays color using lab color definitions. if these swatches converted cmyk values when printed, cmyk values vary depending on icc profile chose in print dialog box.   also, search google : photoshop, how match pms color   or see : pantone color pastels_neons_coated 9480 c rgb, hex, ral, hsl, hsv, hsb, json   pierre More discussions in Photoshop adobe

i wonder if can me make script, wich doing unite shape mode via pathfinder on objects on each layer. manually activate 1 layer, pushing ctrl + a, clicking on unite shape mode button. layers more 50, making big peace of time. hi arop16461101 , in illustrator dom isn't direct command pathfinder available.   but: are there simple paths in selection? and illustrator version newer cs5? you can try (only cs6+ ): // select 2 or more path items app.executemenucommand("group"); app.executemenucommand("live pathfinder add"); app.executemenucommand("expandstyle");   have fun.   More discussions in Illustrator Scripting adobe

hi guys; have pack adobe creative suite design & web premium. have serial numbers cant download internet? can gimme link or something?   by way; using macos     i need use ps , ai   thanks & regards. kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help More discussions in Downloading, Installing, Setting Up adobe

i try normal update , error message, - 2 fatal error(s), 0 error(s), 1 warnings(s)   fatal: error (code = 146) executing in command 'movedirectorycommand' package: 'adobephotoshop17-core_x64', version:17.0.0.88 fatal: error occurred in install of package (name: adobephotoshop17-core_x64 version: 17.0.0.88). error code: '146' warn: failed move directory 'c:\adobetemp\etrf404.tmp\1\application' 'c:\program files\adobe\adobe photoshop cc 2015.5'   and don't know start. exit code 146 https://forums.adobe.com/message/8824568#8824568 https://forums.adobe.com/message/8364736#8364736 More discussions in Creative Cloud Download & Install adobe

playing on after effects 2015 cc. got advice on find tutorial blow vector artwork towards camera on after effects? i'm familiar ae, not sure how apply explosion custom vector work.   can find text explosions day, vector stuff start popping logo intro.   dying can move forward on project in short time frame (go figure)   much in advance! More discussions in Digital Classroom: Adobe Social adobe

what happen dynamic link speedgrade in 15.3 update of premiere pro? hi dwiesjahn,   please refer post: re: warning: premiere pro 2015.3 removes speedgrade integration , has no backward compatibility   thanks, kulpreet singh More discussions in Premiere Pro CC adobe

i know possible edit 360 view video through adobe program? in fact, have used adobe premiere pro edit regular video, , have heard sky box 360/vr plug-in , premier pro cc would make possible edit 360 view video. if so, first know ways either purchase or download edit program. second, know if there instruction video learn how use program. work vr video | adobe premiere pro cc tutorials More discussions in Premiere Pro CC adobe