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what story error 16?   tried uninstalling & reinstalling...that didn't work. tried change permissions...but recomended path ( library/application support/adobe/slstore . ) doesn't exist...unless can tell me "library" is. did change permissions in ai , cc , pushed enclosed items, didn't work.   i paying monthly can't use. logan,   have tried this?   https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html More discussions in Illustrator adobe

hi, tried run two  old applications using air , message version or air needed see screenshot not ok air installed. tried uninstall air windows program uninstaller , same message see attached screenshot. run adobe air installation , go ok , tell me installation run ok retry application , same message air version not installed again, tried uninstall again adobe air can't same message again version of air needed. log installation adobe air in user app air log see attached screenshot. message application , uninstall same.  in trouble because don't know do, ?????????????? More discussions in AIR Installation Issues adobe

none of contents have published presenter 11 captivate prime lms can viewed browser. they start browser (chrome or ie), content not displayed. anyone here have same problem? hi jurandyr,   kindly provide below details: are uploading swf/html5 content? what power point version using? is published output working locally on machine?   also great if share sample published output of project me ( zhussain@adobe.com ) using drop box or google drive.     regards, zeeshan hussain adobe presenter engineering team More discussions in Adobe Presenter adobe

お手数ですが、よろしくお願いします。   microsoftのoffice mac 2016のフォントを illustrator cs6でも表示使用したいのですが、 illustrator cs6では表示されません。どうしたらいいですか？   ちなみに、illustrator cs6は最新にアップデートし、 またmicrosoftのoffice mac 2016もインストールしなおしました。 それでも表示されません。   パソコンにものすごく疎いのでわかりやすいように教えていただけると助かります。 そのフォント群はadobe製品以外でも表示されないはずです。 ですので、利用自体ができないと思います。   また使用できるようにしたとしても、ライセンス的な問題が生じるものになってきます。 これについてはmicrosoft社に確認が必要になる話です。 Illustratorコミュニティフォーラム (Japan) でのその他のディスカッション adobe

hello - i using lr cc 2015.7 on several computers. updated 1 of laptops macos sierra 10.12.   i encountering following problems, , not have same problems same works flows in os x 10.11.6.   1. import: importing sdhc cards, options rename , catalogue date not visible. file handling , apply during import panes visible.   2. if lr catalogue closed (quit) web module, reopened (display shows web module last saved state), , collection exported web module, arw, crf , maybe other raw formats generate error message says lr not find raw files , best available quality jpgs generated export.        if, on other hand, lr catalogue closed (quit) library module, reopened , switched web module, export.   3. if lr catalogue closed (quit) web module, reopened (display shows web module last saved state), , 1 tries quit web module, lr not quit.        if, on other hand, lr catalogue closed (quit) library module, reopened , switched web m...

hey everyone!   i have problem in adobe ps elements 14 needs urgent help. little long, because it's problem never had , never heard of , want thorough in retelling did prior issue. let noted tat happened litterally between 2 strokes.   i have been working on multilayer thing, picture layers , fill layers, masks, etc. going fine, 75% done. editing 1 of pictures, deleting parts of didn't need, using quick selection + del way. worked beautifully. wanted use magic eraser rid of edges remain after that, know mean. thin lines on edge of picture. found out magic eraser works wonders on them. used on picture layer in doc, in same edit , worked without problems. try use time, cuts frame out of middle of picture. undo, try again, same thing. try couple of more times, doesn't work. undo until hit layer working on (fill layer). decide differently , use bg eraser. works, go quick selection again, select parts (because want widen eraser, able 1 click), quick selection won't select pr...

hi guys, possible use inverted adjustment layer create pip effect?   hope can me . have host talking on v1 - , want frame (pip) appear in v2 (scaled 25 percent, placed in left corner - shadow). thing - video placed on v2 not 1 single clip - can multiple, depending on host discussing.   i want scale video on v2 100 percent (full screen) , placed in 25 percent - , full screen (100 %) again. add adjustment layer or something, can rearrange , cut video @ v2 clips shows host discuss topics. i not want trim motion each , single clip on v2.   it have sub sequence (nested?) on v2 on v1 has motion fx (pip?), still need edit sequence on v2 - after layed down. can achieved adjusmtent layer? understand adjustment layers works top down - how do it? lot in advance.   i have been searching , searching find answer - not able find anywhere. i keep v2 clips separate , 'copy' , 'paste attributes' scaling , drop shadow clips More discussions in Premiere Pro CC adobe

hello everybody!   i have series of similar project files, , in 1 file there problem: everytime click "preview: html5 in explorer", says "publication failed" without further explanation. the same happens when want publish html5 project, swf working still failure notification. neither starting again nor saving new name helped far.   anyone ideas? thanks lot!   best wishes, natascha there's element or slide in project has become corrupted , causing issue.  try hiding small groups of slides , re-publishing see if can narrow down slide @ issue.  once find slide, start dragging objects out scrap area , republish see whether can without specific objects on slide. More discussions in Adobe Captivate adobe

hi guys i had posted similar question on hardware forum got not response @ all, suppose raised in wrong place, i'll raise here.   i've been toying buying either i-pad pro or surface pro 4 running either i-5 or i-7 travelling needs. on reflection tipping towards going sp4 because can load full programmes on it, rather apps (as on i-pad) , because hybrid between current tablet , 17.5 inch laptop/ workstation (which v. heavy carrying around edit in field!)   having said that, has experience of working pr on surface pro 4 , importantly; prcc2015 work on it?   regards, graham has no 1 view or advice or said? More discussions in Premiere Pro CC adobe

i have issue in installing premier pro "unable install product". however, solution "click retry download , install again"  not seem work. whenever click retry, ends same thing. what's wrong? badly need people does computer meet specs, premiere pro system requirements mac os , windows   eg, os 64 bit? More discussions in Creative Cloud Download & Install adobe

hello there,   may please have someone's advice re: lost photo merge feature in lightroom.   i on creative cloud photography plan , install updates on regular basis. have moved lightroom catalog external hard drive. no major issues, until tried install latest updates. photo merge gone, "edit in" - "merge hdr in photoshop"- "merge panorama in photoshop"  options not available. current versions: lightroom cc2015.6.1  photoshop 2015.5  last update installed camera raw cc     any suggestions appreciated.   grace to answer- are menu options 'greyed-out' , inactive, or totally missing , not visible in menus? (show screen-clip) have confirmed have in fact opened version cc2015.6.1, , not earlier version still on computer? are selecting 2 or more photos suitable merge? are selected photos available in library grid , not showing 'missing' ( ! ) More discussions in Lightroom Classic CC adobe

do have cmis connectors echosign integration? hi ravisam,   please check private message.   regards, aadesh More discussions in Adobe Sign adobe

with pse14 i've been having ongoing problem "weird" popup window shows when loading files windows explorer, per screenshot example below. after cancelling out of notification, comes right back, , "go away" after several attempts. it's annoyance, shouldn't happening. suggestions appreciated. thank you!  ~ bruce wheeler when open pse organizer, see in folders shouldn't there?  see picture:     click on marked icon flatten out folders see them normally:   More discussions in Photoshop Elements adobe

拡張子に対しての関連付けが行われていないのではないでしょうか。 ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

i have been using lightroom cloud version 2 years on pc , have never had problem before. lr won't let me export photos have selected. export menu item dimmed/inactive. do mean export line in top file menu dimmed? does key shortcut ctrl+shift+e not work? is [export] button dimmed/inactive? do never see export dialog window? More discussions in Lightroom Classic CC adobe

hey!   so, i've been using photoshop 10 years now. i've used different kinds of tablets, several different wacom tablets , others. new issue has arisen me on 2 separate wacom tablets, , it's annoying.   on menu bar when using brush tool, there switches should enable , disable pressure control opacity, flow, , brush size. normally, when disable these here, works. not, , unfortunately in latest update seems every time not work. forces me make erroneous pen strokes incorrect settings, , have open brush settings menu , disable transfer or shape dynamics.   can please tell me how can fix or avoid issue?   thank you! if pressure sensitivity has been set in shape dynamics, color dynamics etc. unchecking corresponding options bar settings not change – tested cs6, maybe using different brush presets when? (edited) More discussions in Photoshop adobe

hey,   so after hours worth of googling no success, decided might ask here. i'm getting error in code drag , drop game i'm developing project. i'm still learning appreciated. scene 1, layer 'actions', frame 4 1084: syntax error: expecting rightbrace before end of program.'   code:   var objectoriginalx:number; var objectoriginaly:number;     dynamics1.buttonmode = true; dynamics1.addeventlistener(mouseevent.mouse_down, pickupobject); dynamics1.addeventlistener(mouseevent.mouse_up, dropobject);     dynamics2.buttonmode = true; dynamics2.addeventlistener(mouseevent.mouse_down, pickupobject); dynamics2.addeventlistener(mouseevent.mouse_up, dropobject);     dynamics3.buttonmode = true; dynamics3.addeventlistener(mouseevent.mouse_down, pickupobject); dynamics3.addeventlistener(mouseevent.mouse_up, dropobject);     pitches1.buttonmode = true; pitches1.addeventlistener(mouseevent.mouse_down, pickupobject); pitches1.addeventlistener(mouseev...

i'm running premiere pro cc 2015.3 , i've noticed when edit project clips add timeline have opacity line enabled. when finish editing, exit premiere , run project again, clips placed on timeline have motion line enabled instead of opacity line , have manually make switch each , every 1 of them - exception of clips add next. looks somehow motion line enabled default. there way change this?   thanks lot in advance known bug, update 2015.4 unfortunately update not reset older projects. More discussions in Premiere Pro CC adobe

i'm working on series of form edits, won't allow me apply metadata via properties or action.  suspect issue might caused documents being over-edited , having multiple signature fields, thought i'd fire away question on forums either way, might have encountered issue , can confirm it's not supposed work (e.g. it's feature, not bug).   workflow , background info of project : large collection of pdf forms (no source files available, edited in acrobat on years , saved , closed again). most forms contain 1 or more signature fields. forms edited in acrobat pro dc. forms need have properties set (file > properties).   system details: macbook pro (retina, 15-inch, 2013). mac os x el capitan  (10.11.15), acrobat pro dc 2015 release (continuous) | version 2015.017.20050   the issue. file > properties dialog box opening fails on documents . e.g. no way access adding document description, set open options, set reading language using dialog box. note: file > proper...

creative cloudのライセンスがあと数日で切れるので、年間一括支払い版を購入しようとしたら同じ製品は同じアカウントで二つは購入できませんとでます。ライセンスが切れてから初めて購入できると いうことでしょうか。 購入ではなく、更新手続きを行う必要があります。 詳しくは「 creative cloud メンバーシップの更新または再開 」をご覧ください。   ちなみに、webサイトで手続きするよりも、家電量販店でダウンロードカードを購入して更新手続きをした方が少しだけ割安になります。 ただし、販売店によっては通常のプランとは異なる形態のものもありますので、購入の際はお店の担当者にご確認ください。 （amazonでの定期購入プランなど） サポート総合案内 (Japan) でのその他のディスカッション adobe

all of panels in develop module visible , have check beside them when right click.  however, panels not open or close  when click on them. i cannot basic panel open, , cannot detail panel close??   thanks suggestions.  searched answer in forum, did not find one. i have not ever seen check next panel, can show screen capture? have seen triangle @ right edge of panel name, mean? (and can confirm lightroom speaking about? if so, version number?)   what happens if press ctrl-1, basic panel appear then? More discussions in Lightroom Classic CC adobe

ok, here's deal... i'm newbie , have created site friend downloading bootstrap template , editing content. here's problem hope can me please.... page one-page template , due length of page has scroll bar - however, when view on mobile device looks sort of ok when view on microsoft mobile phone there no scroll bar. page bit jumpy , jerky when viewed on mobile devices , i'm guessing it's using 3rd party script or something. question how remove third party script , find code? url www.truscottsdrivingschool.co.uk - thank you. fix these showing results http://www.truscottsdrivingschool.co.uk/ - nu html checker , come here if problem has not been resolved. More discussions in Dreamweaver support forum adobe

i have been user of photoshop since it’s beginning - using photoshop internet on monthly payment plan - have upgrade version of photoshop cs4 no longer using , give employee use on computer - when trying instal asks version upgrading , it’s serial # - enter cs2 , serial # version - not take combination - must transfer older version of photoshop different computer ?   [moved general, non-support, all-of-adobe forums lounge more product-specific support forum , fixed title- mod] if original cs2 serial number won't let cs4 upgrade version activate, try special serial number page below   download adobe acrobat 7 , adobe creative suite 2 products More discussions in Creative Suites adobe

hi, we switched cs55 cc 2015.4.   yesterday found out, cant use tab+cmd/ctrl anymore (its "free" 3rd-party-programm karabiner if wonder). can in cs55.   now found this: wanted use alt+cmd+space "number space" char. ind lets me choose. doesnt work. please check out. tried shift+cmd+space , fine. needless in cs55 fine use alt+cmd+space this.   im bit confused underlying rules, shortcut can use , dont work, while ind takes everything… can shine light on this? driving me nuts…     and, because worked cs55 yesterday, has nothing system-shortcuts: you cannot use ctrl+alt+space shortcut key because zoom out shortcut key. better use option that.     thanks More discussions in InDesign adobe

i bought photoshop cc , need know how translate software portuguese language. you can change through adobe application manager: More discussions in Photoshop adobe

we have app 2-top level collections - phone , tablet. android tablets displaying our phone collection rather tablet collection. aem preflight on same android tablet displays correct collection. missing setting somewhere? tips appreciated.   thad that odd. possible haven't published top level collections? or, have 2 projects similar? perhaps in aem preflight viewing 1 project, built android app against other project? More discussions in Adobe Experience Manager Mobile adobe

i editing older website created in cs6. there long string of text inside div , <p> tag  text split 2 columns. should ez cannot figure out how this.   can me this?   maryann use css multi-column layouts - https://developer.mozilla.org/en-us/docs/web/css/css_columns/using_multi-column_layouts More discussions in Dreamweaver support forum adobe

hi, a few questions. 1. have downloaded latest illustrator , when save files prompt says saving legacy , may lose content. there nothing in adobe manual says legacy is. did browsw outside of adobe , appears legacy may old software,? correct? how latest download  older version? see first pic     2. click ok , open file again , horizon corrupted> see pic     3. try , repair colour on colour fill spectrum , tou can see although colour spectrum shows purple fill swatch shows grey tint. , can't change colour although layer ?object selected & document rgb. see pic> summary> i don't know if problem related "legacy" prompt or whether have 2 big problems of colour corruption in objects , being given outdated software.   any clues appreciated, thanks wayne what happen if save version compatible recent version? legacy may old software,? correct? More discussions in Illustrator adobe

初めまして。 （ 個人情報が記載されていたため該当部分を削除いたしました。　フォーラム管理者） レイヤパネルが消えてしまい現れません、またレイヤの鍵マークを外すことができません、どうしたらいいでしょうか？ 質問からの情報が少ない為、初歩的な事なのか、深いトラブル（不具合） なのかがわかりませんので的外れでしたら済みません。   >レイヤパネルが消えてしまい現れません ウインドウ→レイヤーで現れませんか。   >レイヤの鍵マークを外すことができません 背景になってませんか？　レイヤー→新規→背景からレイヤーで鍵（ロック）は消えると思います。 Photoshopコミュニティフォーラム (Japan) でのその他のディスカッション adobe

i have been using in design cc 2015 past few months on windows 10 no issues. yesterday received error upon opening program.     i have tried suggestion posted on thread troubleshooting 101: replace, or "trash" indesign preferences   has not resolved issue. clicked on yes replace preferences in dialogue box.   there quick , easy method doing using keyboard: close , relaunch indesign, , hold down ctrl + alt + shift (windows) or cmd + ctrl + opt + shift (mac), , respond in affirmative dialog asking if want replace preferences.   can please let me know how fix this. have latest installation , windows 10 has not updated @ time or prior occurring on 5/8/16.   thanks angie have tried other methods mention in above link?   also see: see indesign crashes on launch on windows More discussions in InDesign adobe

hello!   when try save model cc libraries or mixamo, unfortunately following error message: cc library check error 401. there doesn't seem information error code. there workaround? i'd see how can pose character use in photoshop comp. thanks!   hm haven't seen 1 before!  can let me know bit of information? - language of operating system - system type (windows/mac) - system model/year (imac 2011) - operating system , version (windows 8.1 / osx 10.9.4) - video card - ram   if possible include contents of fuse.log can located at: - windows: %localappdata%/users/<user>/adobe/fuse/fuse.log - mac:  ~/library/logs/fuse.log More discussions in Adobe Fuse CC (Beta) adobe

i mac user , have had ps elements 13 time have never used it.  iphoto did wanted, ready branch out.  can open , use organizer feature menu.  however, when try open edit feature, tells me open folder in applications.  have no idea means.  don't find folder, , if try open elements applications i'm told same thing.  help! hi barbara,   sorry inconvenience. please try out instructions mentioned in article editor not start | mac app store version , see if helps.   thanks, anwesha More discussions in Photoshop Elements adobe

i need supply colourist pro res 4444 of sequence.   i doing through project manager. when consolidate , transcode, 51" sequence coming 95gb in estimated size.   it's not trimming clips i've used, transcoding entire clips, regardless of if i've used 2" in edit.   could shed light on me? using latest version of premier way.   thanks   simon   i have same issue. More discussions in Premiere Pro CC adobe

hi bc,   i need create liquid collection contains every product in specific catalog , render each product using loop:   {% item in collectionname.items -%}   <div class="grid-item grid-sizer wide photography">      <div class="thumbnail overlay-img-scale-in" data-hover-easing="easeinout" data-hover-speed="700" data-hover-bkg-color="#000000" data-hover-bkg-opacity="0.1">          <a class="overlay-link" href="{{item.urlwithhost}}">              <img src="{{item.smallimageurl}}" alt="" />              <span class="overlay-info">                  <span>                      <span>...

hi team, i have live cycle - es product (licence one). need install same in different system, regarding required technical support  end. please need full. waiting call or mail support end. mobile number {removed moderator}   best regards, venkat alignbiz technologies pvt ltd bangalore moved live cycle installation More discussions in LiveCycle installation, configuration, deployment, and administration adobe

firefox won't let me watch illustrator teaching videos. gives me error message saying "your internet connection not safe" when click on play button. "the certificate not trusted because issuer certificate unknown." "error code: sec_error_unknown_issuer". says tv.adobe.com using invalid safety certificate. i'm able add exception , evade problem time there's no button that. mozilla's pages suggested should check website ssl labs' test page didn't tell me if there no chain issues. how fix this? i going might better off on adobe tv forum it's... uh... kinda dead.   adobe tv More discussions in Illustrator adobe

バケツで塗る場合などは、描画色で適切に塗られてますが、何故かブラシで描くと不透明度が半分以下に落ちてしまいます。 理由がわかりません。再インストールでしょうか？ よろしくお願いします。 こんばんは、masa1さん   まずは、osとそのバージョン、photoshop elementsのバージョンを教えてください。   その症状は不透明度を落として書いたのとは違いますね。不透明度を落とした場合は下図のように交差部も同じ不透明度です。   それでは、再インストールする前に、 adobeの技術文書「photoshop elements / うまく動かない（photoshop elements 12）」（下記リンク）の「c. 環境設定の初期化  」を試してみて頂けますか。この文書は12用ですが、13または14の場合も同じだと思います。 うまく動かない（photoshop elements 12）   これでもダメな場合は「サインアウト」→「アンインストール」→「再インストール」（下記リンク）を行ってみてください。 アンインストール手順のリンク集 « elements ブログ インストール手順のリンク集 « elements ブログ Photoshop Elementsコミュニティフォーラム (Japan) でのその他のディスカッション adobe

buenas noches necesito que un botón se mantenga presionado, hay alguna función o acción por programación para ello? moving adobe animate cc - general More discussions in Adobe Animate CC - General adobe

hi there! my question how can calculate sum of filled fields? for example in pdf document have fields need filled name , surname , @ end of document field represents total of "name , surname" fields shows how many persons in document. operation shouldn't take in account blank/unfilled fields. now know simple "sum(+)" calculation i'd have enter "1" each of field , i'd avoid that. that's not sum, more of total.  require using custom-made script. are names of fields consistent (like name1, name2, name3, etc.), or list of unrelated fields? if latter can use script custom calculation script of text field want total appear:   var fields = ["first name", "last name"]; // etc. var total = 0; (var in fields) {     if (this.getfield(fields[i]).valueasstring!="") total++; } event.value = total; More discussions in JavaScript adobe

i keep getting "a number out of range (page 1) when trying "save as" jpg.  i'm running windows , there 1 page in document.   there error in document. More discussions in Editing & Exporting PDFs adobe

hello all,   since recent app update, have been experiencing few issues when importing images lr ps.    1. when in lr, select 2 or more images "open layers in ps", keep getting pop telling me need latest version of camera raw.. date according account.   2. once finished photos in ps , save them lr...the final image going different areas of film strip..  first image...sometimes last image..  have sort set capture time.  slowing down workflow when organizing photos.   real estate photography , placement of final images crucial.   any advice appreciated.   thanks..   brian there seems bug in newest version of lr. take off capture time else capture time straighten out. More discussions in Lightroom Classic CC adobe

here's video of i'm experiencing ios 10.0.2.  worked fine on ios 10 , 10.0.1 in 10.0.2 happens. i haven't been able find work around other double tap of home button.   http://www.coach-z-basketball.com/ios10_0_2.mp4   any ideas?? >any ideas??   revert operating system works properly   and in future remember both apple , microsoft updates should never applied (if have choice) until check on forums programs use sure there no problems   mac sierra causing problems... latest windows 1607 update causing problems   don't on leading (bleeding!) edge of operating system updates More discussions in PhoneGap adobe

can't retrieve serial number hi toonb763800   apologies late response. you may not able log licensing website if not added contact. for nformation on same, please refer link below: adobe licensing website | serial numbers, orders, , accounts let me know if still need help.   thanks, supriya More discussions in Installing, Updating, & Subscribing to Acrobat adobe

i have installed flash player , plays online everytime try open pdf needs flash error message "to view flash technology content in pdf file. please install required version of flash."   i've tried can think of suggestions appreciated.. acrobat uses npapi plugin.  depending on browser use, may not have npapi plugin installed.  head on over adobe reader , acrobat flash player download windows   or download flash player use in acrobat or reader on mac os   download npapi plugin operating system , able view flash in pdfs. More discussions in Using Flash Player adobe

im trying buy creative cloud , keeps saying not available.       http://i.imgur.com/umxv1cu.png   it keeps saying live in texas? dont live on islands in ? d: which country listed in adobe id in adobe profile?   that's 1 cloud referring to.   you may have create new adobe id current location. More discussions in Adobe Creative Cloud adobe

hello sir have package of adobe products when install package there little problem in installation of adobe illustrator there error message contains please insert cd in pacakge full pacakge .. contact http://anmusic.me nitinmonga,   i afraid wiil have ask adobe, through chat on relevant page (just click still need button straight away),   creative cloud support (all creative cloud customer service issues, chat open between 5am , 7pm pst on workdays) http://helpx.adobe.com/x-productkb/global/service-ccm.html   serial number , activation support (non-cc, chat open between 5am , 7pm pst on workdays) http://helpx.adobe.com/x-productkb/global/service1.html   adobe id , registration support (non-cc, chat open between 5am , 7pm pst on workdays) http://helpx.adobe.com/x-productkb/global/service-c1.html   or adobe phone support (only cc/cc2014/cc 2015, see different workday hours depending on country), http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.ht...

i downloaded cs5 design premium.  when hit install says '“install” damaged , can’t opened. should eject disk image.' when ask question need provide basic information -forum quick start https://forums.adobe.com/docs/doc-5601 mac or windows, , version of operating system? recent mac , windows operating systems have been known cause "odd" problems are using computer administrator account full read/write permission?   if mac el capitan (or newer sierra operating system) read below cs6 , earlier programs have not been tested , not updated run on mac el capitan -which means try use cs6 , earlier @ risk of having problems -you may cs6 , earlier programs install , run, or may not (some do, don't) -java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help install cs5 on mac 10.11 https://forums.adobe.com/thread/2003455 may (also other cs5) -also temporary security change https://forums.adobe.com/thread/2039319 - http://mac-how-to.wond...

it seems since last computer system mandatory shut down update occurred. can no longer download excel spreadsheets pdf files.  can me? i having issue when save document pdf , reopen document seeing random letters removed , have go in document , re enter letter p or s or ever letter of choice is.  crazy!!! have re save document again , hope letters stay.  can duplicate random numbers.  worn out re work.  suggestions these 2 issues? hi keleiw23373277,   i sorry late response.   could please let know operating system installed on machine? what dot version of acrobat dc, ms office installed on machine? what steps performing convert document pdf?   try follow below mention steps: 1- check if there update available acrobat dc ms office, launch acrobat>navigate menu>then click check updates. visit link on how install updates in ms office:  install office updates - office support 2- if step 1 doesn't work, repair ms office installation, vis...

hello! 1. want change email adress adobe-id. can without loosing ebooks i've bought "old" email adress/adobe-id? (it still on same unit.) 2. after changing email adress, want move ebooks sony ereader app, now, ade, , start using library. how do it? 3. guess have change adobe-id/email adress on both sony ereader app , ade (1) before being able nr 2?   thank you! More discussions in Adobe Digital Editions adobe

hello behance community. i'm publish new project onto behance page , came idea of having interactive before/after image comparison item in project. first attempt @ adobe muse i've managed create wanted. here's screenshot:     unfortunately, i'm stuck here because don't know next. have 0 experience in coding , don't know if idea possible @ all. have several questions. hope can guide me or give hints.   - there website or cloud service can upload , view interactive item on internet?   - assuming there such website, can working embed code behance there? understand uploading project won't work, since behance doesn't accept adobe muse formats.   - possible @ all? not reaching high?   thank in advance answers , support. best regards, vahé did u figure out how that??? More discussions in Behance adobe

can admin level set default spell checker change word dartboard artboard?   i'm going assume won't need write dartboard again long time , change locally auto-correct on machine, but forum rife dartboards , dartboard tools! mine says wartboards. that meant joke. i don't have problem. mac or win? More discussions in Illustrator adobe

from adobe dc, when try save file or export word, blank box. converting pdf word, excel or other format 1 of complex things can try pdf file. works in cases, in other cases output has little original file (which seems case document). key success pdf file needs "tagged" - means contains information information displayed in file. best way make sure pdf file tagged correctly using pdfmaker in acrobat create pdf file word or excel (that's acrobat ribbon or toolbar).   unfortunately there not can improve output without spending lot of time (e.g. manually tagging file). also, if using adobe's exportpdf service , don't have access acrobat, not option.   because not getting anything, suggests there may not real text in document. can select text , paste e.g. blank word document? More discussions in Editing & Exporting PDFs adobe

good morning, i purchase lr 6 ( without suscribing cc). before proceeding, need know release available sale ( 6.6 ??? . ) compatibility last canon or lumix cameras.   thank prompt answer.   regards gilles garraud if own ealier version of lightroom can upgrade. click on “buy” button @ following link – see image choices. after installing lr6 download 6.6.1 update latest version.   http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html   More discussions in Downloading, Installing, Setting Up adobe

i have script inserts images throughout document , applies object style them. i've found once script done, takes time visit page in document has these images. see little blue bar appear @ bottom of id window says "reading [image name]". read each image on spread before takes me there. once images on particular spread have been read, can revisit spread no lag. also, if don't visit pages save document , reopen (or save copy , open it) can visit page normally, no lag. id needs sort of one-time scan of images i've placed, i'd prefer handle part of script , not inconvenience users it. since happens automatically on save, wonder if there's way mimic in script without saving document? can tell, happens when object style applied images.   i've tried recomposing story after placing each image, has no effect on issue. thoughts on approach might work here? i can suspect what's going on since provided no code and/or test document. first off, questions:   wha...

hey everybody.   i apologize if has been talked couldn't find when searched it.   recently, had ask if motion graphics , other effects footage recorded , cut down in camtasia. having never had experience camtasia, didn't want give definite answer before researching difficulties might face. forums have briefly discussed 1 being 2008. know things have come long way in past 8 years thought i'd see people now.   has worked camtasia footage in after effects and, if so, should recommend way she's exporting camtasia make better me in after effects?   thanks.   camtasia record video footage can saved many file formats ( mp4, mov , ... ) which can imported after effects video footage. More discussions in After Effects adobe

my issue cc not have application tab , no applications showing installed. trying install premier , ae. cc app installed fine on computer. when trying installed apps nothing happens. no errors or nothing. on hpe corporate account not entitlement issue. computer hp workstation laptop 24g memory , i7 vpro processor windows 7 x64, hardware not issue. have tried ie 11, chrome. nothing working. have tried downloading from download center : adobe creative cloud   page nothing working. when use firefox window pops open , asks application open link with. looks uri handler not see app on system. have uninstalled , reinstalled cc app. apps tab missing creative cloud desktop More discussions in Creative Cloud Download & Install adobe

hi,   i need save image out of illustrator , eps has clipping path on it,   now have been doing years new update seems include below clipping path in file. eg this file want save, image has been clipped part want visible in illustrator, if save distill example include clipped image , ends looking this   now printer use has eps, pdf isn't option. know can go save artboard don't want can see mistakes being made.   has else had problem? which version? which system?   what save how? file options? which application use check file? how check file? open, import?   why pdf not option? sure that? i haven't seen printer demanding eps in last 15 years. and why distill eps? last time needed distill in version cs (1). More discussions in Illustrator adobe

hello, i hoping list of either ip addresses or websites allow creative cloud application manager not blocked our firewall/anti-virus software. thanks! hi chris4michaels,   kindly in touch teams white list following ports:   1). *adobe.com:443 2). *adobelogin.com:443 3). ccmdl.adobe.com:80 4). swupmf.adobe.com:80 5). swupdl.adobe.com:80     for other information, please in touch adobe support : contact customer care More discussions in Adobe Creative Cloud adobe

problem  have app its asking login , no way out of work on project offline. have found internet connection not able sign in. sad see no 1 addressing issue coupled no way turn off sync well. it's no brainier why cannot fix both of these issues? not sure issue is. seems solution adobe has not have project s sync go in , turn off wifi. seriosly? why not preference option or toggle btn turn off sync window. so day later go , cannot work offline no matter do adobe? my iotion know delete app , try installing again. sad see beta app More discussions in Premiere Clip adobe

we trying create time sheet our employees use while in field track thier time. have made template , experimented , 1 question have is, can enter thier document add information of fields, log out , come later add more out loosing previous data. when complete final sign go our payroll?   [asking in correct forum helps... moved non-technical forum lounge specific program forum... mod] what has testing shown?  have tried asking do, right? More discussions in Adobe Sign adobe

hello everyone! i'm using plenty of adobe's creative software (such photoshop, illustrator, after effects, premiere pro, ...). of sudden, applications won't start no longer. these applications state miss .dll files. i'm programmer , developer myself, knew how deal problem , able solve problem audition, however, other applications (e.g. premiere pro, after effects or speedgrade) remain problem. searched internet. no solution. interestingly, photoshop has never stopped working.   i'm looking forward seeing answers , right one. ;-) down below errors occur sequentially whenever start non-working application:   --------------------------- afterfx.exe - system error --------------------------- the program can't start because msvcr100.dll missing computer. try reinstalling program fix problem. --------------------------- ok   ---------------------------   --------------------------- afterfx.exe - system error --------------------------- the program can't start beca...

hi all,   i have specific query creating paper fold effect app menu. take @ attached image...     my question simply, created in pr piece of animation? i'm attempting put in muse document i'm building app, next probelm how integrate , make work. i'm guessing thats hurdle number 2 though @ stage!lol i've never done it, presume after effects better program this. More discussions in Premiere Pro CC adobe

hi there!   i have document same filename "filename.pdf", which stored in several (sub)subfolders.   i replace file in locations @ once. the content of de document has changed, filename remains same.   how can (in acrobat or bridge)?   greetz what mean "replace file"? replace what? @ rate, doesn't sound acrobat, maybe bridge or other file management application. More discussions in Acrobat Reader adobe

hi,   is there way set hyperlink url open in new window in pdf created in indesign cc 2015?   i can't seem find option or way set how link opens.   thanks!   will this can't done in indesign. has done in acrobat little bit of javascript. ask in acrobat forums:   editing & exporting pdfs More discussions in InDesign adobe

hi guys, since getting dw cs6 12 months ago, been bit slow either tabbing through open documents or opening programme.   recently become unbarable , im struggling load dw now, hangs on "initialising files..."   hangs minute or opens, same again when opening document, doc type doesnt matter, remote files make no difference, i've tried alsorts, resettings settings, clearing cache, uninstalling , removing settings, reinstalling , performance still bad.   i run ps cs6 no problems @ all, fast lightening open document.   im using pc window 10. i7 5270k 32gb ram   both softwares installed on 256gb ssd   not sure or try next, final option fresh install of windows, dont see helping much, you?   any suggestions greatful   many thanks, troubleshoot dreamweaver windows More discussions in Dreamweaver support forum adobe

hi all,   i had education version of cc while teaching, has expired, has killed cs6. don't want pay renewal fees it; i'm happy cs6 @ stage.   however, cs6 in renewal subscription loop cc. can't registration page plug in serial number cs6. can't seem find way deactivate cc, tied renewal thing , won't let me deactivate might able cs6 bit of it. wonder if cc subscription manager has taken on process activating cs6, , i'm therefore stuck reinstalling entire machine without cc. seems bit drastic fix. i'm hoping has other solutions.   imac, yosemite (osx 10.10)   thanks pippa how prevent creative cloud taking on cs6 perpetual license? https://forums.adobe.com/thread/1584746 More discussions in Downloading, Installing, Setting Up adobe