All Sequence Presets are Missing

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so, downloaded , bought adobe premiere, , started it, created new project , interface open. then, tried create new sequence, i'm not able to, tried solutions, first, going on "file, new, sequence" , nothing, stays same, tried clicking on project media, "new item, sequence" nothing. noticed when create new project, don't window "create new sequence" starts. tried reinstalling program nothing. help?

features , sequence presets missing - sequence not opened



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