getting this message whenever I download AI on my laptop

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-------------------------------------- summary --------------------------------------

- 0 fatal error(s), 2 error(s)

 

error: dw021: payload {1742d874-9e57-4175-97b5-44210ca7f230} illustrator adobe illustrator cc 2014 18.0.0.0 of version: 8.0.0.13 not supported version: 7.0.0.108 of ribs

error: dw021: unsupported payload versions included

-------------------------------------------------------------------------------------

 

i have macbook pro, there no current updates , theres no memory problems. be? thank you!

what version of mac os running?



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