Premiere Pro 2015.4 & Media Encoder Crash on startup

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hi all,

 

when starting pp2015.4 , me dialogue box saying has stopped working, , windows notify me if solution found.

lightroom , photoshop still working fine.

 

i have tried:

 

  • reinstall.
  • reinstall different directory
  • updated creative cloud app.

 

this has started happening since installed latest update.

 

i using win7 64-bit sp1, i5 760, 12gb of ram, ati radeon hd 4770 latest drivers.

 

any thoughts?

 

thanks


dunc

try creating new admin user account , open program there.



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