Help: Lightroom Mobile deleted all my raw files


hello,

 

as far can determine, happened:

 

1. i've been taking pictures lightroom mobile iphone 7 plus, saving them in dng.

 

2. signed cc 30-day trial upload dng files , them onto mac (i read way, trying transfer images via imagecapture on mac transferred jpegs camera roll).

 

3. lightroom mobile on iphone 7 plus reported photos had finished syncing.

 

4. signed in onto cc on lightroom 5 on mac.

 

5. didn't see of dng files being downloaded, turned on 'sync lightroom mobile'.

 

6. there warning dialog @ time catalog replaced, didn't realize meant delete dng files on web instead of sync. promptly happened.

 

7. clicked on 'view synced collections on web' under 'help' , saw 0 files there.

 

8. real horror came when went lightroom mobile on iphone 7 plus , discovered dng files had been wiped off phone. can't find them!

 

question: still possible recover dng files, , if so, how?

this happened me - trying sync , warning on laptop did files deleted, phone wasn't synced yet (that trying do) when went phone dng files took on weekend gone!! i'd started using lightroom mobile, didn't have ton, did go? there way can recover them? can recovered?

 

i did call adobe, disconnected...



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