Photoshop CC 2015.5.0 crashing when renaming layers?


i blending 10-12 layers in ps composite image.  half hour project went rename layer , ps crashed.  had renamed layers including one. hoping 1 time occurrence , not bug type of thing time.

 

i update ps when available, latest version installed few days ago believe.  system report recovered layers after reopening.  resource usage appears normal.

 

system info:

---------------

adobe photoshop version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 cl 1078833  x64

operating system: windows 8.1 64-bit

version: 8.1

system architecture: intel cpu family:6, model:10, stepping:7 mmx, sse integer, sse fp, sse2, sse3, sse4.1, sse4.2, avx, hyperthreading

physical processor count: 2

logical processor count: 4

processor speed: 3093 mhz

built-in memory: 28649 mb

free memory: 13848 mb

memory available photoshop: 25812 mb

memory used photoshop: 60 %

 

thanks in advance if can shed light on issue.

 

rl miller

 

[moved general, non-support, all-of-adobe forums lounge product-specific support forum - mod]

i avoid updates @ least 6 monthsafter release exact same reason. let's say, last 3 years not smooth ride.

 

my issue same, rename layer, crash photoshop.

 

this has happened 3 times in quick succession now. i'll check if can reproduce , outline conditions.

 

my specs , event-logs:

 

faulting application name: photoshop.exe, version: 16.1.2.355, time stamp: 0x56961fa0

faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

exception code: 0xc000041d

fault offset: 0x00000020077b3df0

faulting process id: 0x46d8

faulting application start time: 0x01d213586ee4c0c0

faulting application path: c:\program files\adobe\adobe photoshop cc 2015\photoshop.exe

faulting module path: unknown

report id: 8e9118ce-c725-4a29-9456-cc04044c11b6

faulting package full name:

faulting package-relative application id:

 

adobe photoshop version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 cl 1059143  x64

operating system: windows 10 64-bit

version: 10 or greater

system architecture: intel cpu family:6, model:15, stepping:2 mmx, sse integer, sse fp, sse2, sse3, sse4.1, sse4.2, avx, avx2, hyperthreading

physical processor count: 6

logical processor count: 12

processor speed: 3500 mhz

built-in memory: 65362 mb

free memory: 53113 mb

memory available photoshop: 59464 mb

memory used photoshop: 68 %

modifier palette: enabled.

design space: enabled.

artboards: enabled.

3d multitone printing: disabled.

highbeam: enabled.

image tile size: 1024k

image cache levels: 4

font preview: disabled

textcomposer: latin

display: 1

display bounds: top=0, left=0, bottom=1050, right=1680

display: 2

display bounds: top=0, left=1680, bottom=1050, right=3360

display: 3

display bounds: top=0, left=3360, bottom=1200, right=4960

opengl drawing: enabled.

opengl allow old gpus: not detected.

opengl drawing mode: advanced

opengl allow normal mode: true.

opengl allow advanced mode: true.

aifcoreinitialized=1

aifoglinitialized=1

oglcontextcreated=1

numglgpus=1

glgpu[0].glversion="3.0"

glgpu[0].isintegratedglgpu=0

glgpu[0].glmemorymb=4096

glgpu[0].glname="nvidia geforce gtx 970"

glgpu[0].glvendor="nvidia corporation"

glgpu[0].glvendorid=4318

glgpu[0].gldriverversion="10.18.13.5382"

glgpu[0].glrecttexturesize=16384

glgpu[0].glrenderer="geforce gtx 970/pcie/sse2"

glgpu[0].glrendererid=5058

glgpu[0].hasglnpotsupport=1

glgpu[0].gldriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um ,nvwgf2um,nvwgf2um"

glgpu[0].gldriverdate="20150807000000.000000-000"

glgpu[0].cancompileprogramglsl=1

glgpu[0].glframebufferok=1

glgpu[0].glgetstring[gl_shading_language_version]="4.50 nvidia"

glgpu[0].glgetprogramivarb[gl_fragment_program_arb][gl_max_program_instructions_arb]=[1638 4]

glgpu[0].glgetintegerv[gl_max_texture_units]=[4]

glgpu[0].glgetintegerv[gl_max_combined_texture_image_units]=[192]

glgpu[0].glgetintegerv[gl_max_vertex_texture_image_units]=[32]

glgpu[0].glgetintegerv[gl_max_texture_image_units]=[32]

glgpu[0].glgetintegerv[gl_max_draw_buffers]=[8]

glgpu[0].glgetintegerv[gl_max_vertex_uniform_components]=[4096]

glgpu[0].glgetintegerv[gl_max_fragment_uniform_components]=[2048]

glgpu[0].glgetintegerv[gl_max_varying_floats]=[124]

glgpu[0].glgetintegerv[gl_max_vertex_attribs]=[16]

glgpu[0].extension[aif::ogl::gl_arb_vertex_program]=1

glgpu[0].extension[aif::ogl::gl_arb_fragment_program]=1

glgpu[0].extension[aif::ogl::gl_arb_vertex_shader]=1

glgpu[0].extension[aif::ogl::gl_arb_fragment_shader]=1

glgpu[0].extension[aif::ogl::gl_ext_framebuffer_object]=1

glgpu[0].extension[aif::ogl::gl_arb_texture_rectangle]=1

glgpu[0].extension[aif::ogl::gl_arb_texture_float]=1

glgpu[0].extension[aif::ogl::gl_arb_occlusion_query]=1

glgpu[0].extension[aif::ogl::gl_arb_vertex_buffer_object]=1

glgpu[0].extension[aif::ogl::gl_arb_shader_texture_lod]=1

license type: subscription

serial number: 94070419021968063871

application folder: c:\program files\adobe\adobe photoshop cc 2015\

temporary file path: c:\users\benjamin\appdata\local\temp\

photoshop scratch has async i/o enabled

scratch volume(s):

  startup, 237,9g, 63,2g free

required plug-ins folder: c:\program files\adobe\adobe photoshop cc 2015\required\plug-ins\

primary plug-ins folder: c:\program files\adobe\adobe photoshop cc 2015\plug-ins\

 

 

installed components:

   a3dlibs.dll   a3dlib dynamic link library   9.2.0.112  

   ace.dll   ace 2015/09/09-18:52:48   79.567158   79.567158

   adbepm.dll   patchmatch 0000/00/00-00:00:00   1.   1.

   adobelinguistic.dll   adobe linguisitc library   9.0.0  

   adobeowl.dll   adobe owl   5.2.9  

   adobepdfl.dll   pdfl 2015/09/12-01:10:45   79.156620   79.156620

   adobepip.dll   adobe product improvement program   7.3.1.70  

   adobesvgagm.dll   adobesvgagm   79.566705   79.566705

   adobexmp.dll   adobe xmp core 2015/09/10-01:10:20   79.158325   79.158325

   adobexmpfiles.dll   adobe xmp files 2015/09/10-01:10:20   79.158325   79.158325

   adobexmpscript.dll   adobe xmp script 2015/09/10-01:10:20   79.158325   79.158325

   adobe_caps.dll   adobe caps   9,0,0,28  

   agm.dll   agm 2015/09/09-18:52:48   79.567158   79.567158

   ahclient.dll    adobehelp dynamic link library   2.0.0.2  

   aide.dll   aide 2015/10/15-11:58:31   79.568000   79.568000

   amtlib.dll   amtlib (64 bit)   9.0.0.89buildversion: 9.0; builddate: tue aug 25 2015 7:30:38)   1.000000

   are.dll   2015/09/09-18:52:48   79.567158   79.567158

   axe8sharedexpat.dll   axe8sharedexpat 2015/03/13-23:40:54   79.562390   79.562390

   axedomcore.dll   axedomcore 2015/03/13-23:40:54   79.562390   79.562390

   bib.dll   bib 2015/09/09-18:52:48   79.567158   79.567158

   bibutils.dll   bibutils 2015/09/09-18:52:48   79.567158   79.567158

   boost_date_time.dll   photoshopdva   8.0.0  

   boost_signals.dll   photoshopdva   8.0.0  

   boost_system.dll   photoshopdva   8.0.0  

   boost_threads.dll   photoshopdva   8.0.0  

   cg.dll   nvidia cg runtime   3.0.00007  

   cggl.dll   nvidia cg runtime   3.0.00007  

   cit.dll   adobe cit   2.3.7.33275   2.3.7.33275

   citthreading.dll   adobe citthreading   2.3.7.33275   2.3.7.33275

   cooltype.dll   cooltype 2015/09/09-18:52:48   79.567158   79.567158

   dnssd.dll   bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   8.0.0  

   dvacore.dll   photoshopdva   8.0.0  

   dvamarshal.dll   photoshopdva   8.0.0  

   dvamediatypes.dll   photoshopdva   8.0.0  

   dvametadata.dll   photoshopdva   8.0.0  

   dvametadataapi.dll   photoshopdva   8.0.0  

   dvametadataui.dll   photoshopdva   8.0.0  

   dvaplayer.dll   photoshopdva   8.0.0  

   dvatransport.dll   photoshopdva   8.0.0  

   dvaui.dll   photoshopdva   8.0.0  

   dvaunittesting.dll   photoshopdva   8.0.0  

   dynamiclink.dll   photoshopdva   8.0.0  

   extendscript.dll   extendscript 2015/04/17-16:55:22   80.1017022   80.1017022

   icucnv40.dll   international components unicode 2014/10/31-16:52:45    build gtlib_6.0.21339  

   icudt40.dll   international components unicode 2014/10/31-16:52:45    build gtlib_6.0.21339  

   icuuc40.dll   international components unicode 2014/10/31-16:52:45    build gtlib_6.0.21339  

   igestep30.dll   iges reader   9.3.0.113  

   imslib.dll   imslib dll   9.0.1.14  

   jp2klib.dll   jp2klib 2015/08/14-01:13:58   79.258941   79.258941

   libifcoremd.dll   intel(r) visual fortran compiler   10.0 (update a)  

   libiomp5md.dll   intel(r) openmp* runtime library   5.0  

   libmmd.dll   intel(r) c compiler, intel(r) c++ compiler, intel(r) fortran compiler   12.0  

   logsession.dll   logsession   7.3.1.70  

   manta.dll   manta   1.   1.

   mediacoreif.dll   photoshopdva   8.0.0  

   mps.dll   mps 2015/08/14-01:13:58   79.566687   79.566687

   pdfsettings.dll   adobe pdfsettings   1.04  

   photoshop.dll   adobe photoshop cc 2015   16.1.2  

   plugin.dll   adobe photoshop cc 2015   16.1.2  

   plugplugexternalobject.dll   adobe(r) cep plugplugexternalobject standard dll (64 bit)   6.1.0  

   plugplugowl.dll   adobe(r) csxs plugplugowl standard dll (64 bit)   6.1.0.164  

   psart.dll   adobe photoshop cc 2015   16.1.2  

   psviews.dll   adobe photoshop cc 2015   16.1.2  

   sccore.dll   sccore 2015/04/17-16:55:22   80.1017022   80.1017022

   svgre.dll   svgre   79.566690   79.566690

   svml_dispmd.dll   intel(r) c compiler, intel(r) c++ compiler, intel(r) fortran compiler   12.0  

   tbb.dll   intel(r) threading building blocks windows   4, 3, 2015, 0408  

   tbbmalloc.dll   intel(r) threading building blocks windows   4, 3, 2015, 0408  

   tffontmgr.dll   fontmgr   9.3.0.113  

   tfkernel.dll   kernel   9.3.0.113  

   tfkgeom.dll   kernel geom   9.3.0.113  

   tfugeom.dll   adobe, ugeom©   9.3.0.113  

   updaternotifications.dll   adobe updater notifications library   9.0.0.15 (buildversion: 1.0; builddate: builddatetime)   9.0.0.15

   vulcancontrol.dll   vulcan application control library   5.2.0.35  

   vulcanmessage5.dll   vulcan message library   5.2.0.35  

   wrservices.dll   wrservices fri jul 31 2015 07:50:10   build 0.21834   0.21834

   wu3d.dll   u3d writer   9.3.0.113  

 

 

 

 

required plug-ins:

 

 

   3d studio 16.1.2 (2015.1.2 x001 x003)

   accented edges 16.1.2

   adaptive wide angle 16.1.2

   angled strokes 16.1.2

   average 16.1.2 (2015.1.2 x001 x003)

   bas relief 16.1.2

   bmp 16.1.2

   camera raw 9.5.1

   camera raw filter 9.5.1

   chalk & charcoal 16.1.2

   charcoal 16.1.2

   chrome 16.1.2

   cineon 16.1.2 (2015.1.2 x001 x003)

   clouds 16.1.2 (2015.1.2 x001 x003)

   collada 16.1.2 (2015.1.2 x001 x003)

   color halftone 16.1.2

   colored pencil 16.1.2

   compuserve gif 16.1.2

   conté crayon 16.1.2

   craquelure 16.1.2

   crop , straighten photos 16.1.2 (2015.1.2 x001 x003)

   crop , straighten photos filter 16.1.2

   crosshatch 16.1.2

   crystallize 16.1.2

   cutout 16.1.2

   dark strokes 16.1.2

   de-interlace 16.1.2

   dicom 16.1.2

   difference clouds 16.1.2 (2015.1.2 x001 x003)

   diffuse glow 16.1.2

   displace 16.1.2

   dry brush 16.1.2

   eazel acquire 16.1.2 (2015.1.2 x001 x003)

   entropy 16.1.2 (2015.1.2 x001 x003)

   export color lookup tables no version

   extrude 16.1.2

   fastcore routines 16.1.2 (2015.1.2 x001 x003)

   fibers 16.1.2

   film grain 16.1.2

   filter gallery 16.1.2

   flash 3d 16.1.2 (2015.1.2 x001 x003)

   fresco 16.1.2

   glass 16.1.2

   glowing edges 16.1.2

   google earth 4 16.1.2 (2015.1.2 x001 x003)

   grain 16.1.2

   graphic pen 16.1.2

   halftone pattern 16.1.2

   hdrmergeui 16.1.2

   hsb/hsl 16.1.2

   iff format 16.1.2

   iges 16.1.2 (2015.1.2 x001 x003)

   ink outlines 16.1.2

   jpeg 2000 16.1.2

   kurtosis 16.1.2 (2015.1.2 x001 x003)

   lens blur 16.1.2

   lens correction 16.1.2

   lens flare 16.1.2

   liquify 16.1.2

   matlab operation 16.1.2 (2015.1.2 x001 x003)

   maximum 16.1.2 (2015.1.2 x001 x003)

   mean 16.1.2 (2015.1.2 x001 x003)

   measurement core 16.1.2 (2015.1.2 x001 x003)

   median 16.1.2 (2015.1.2 x001 x003)

   mezzotint 16.1.2

   minimum 16.1.2 (2015.1.2 x001 x003)

   mmxcore routines 16.1.2 (2015.1.2 x001 x003)

   mosaic tiles 16.1.2

   multiprocessor support 16.1.2 (2015.1.2 x001 x003)

   neon glow 16.1.2

   note paper 16.1.2

   ntsc colors 16.1.2 (2015.1.2 x001 x003)

   ocean ripple 16.1.2

   openexr 16.1.2

   paint daubs 16.1.2

   palette knife 16.1.2

   patchwork 16.1.2

   paths illustrator 16.1.2

   pcx 16.1.2 (2015.1.2 x001 x003)

   photocopy 16.1.2

   photoshop 3d engine 16.1.2 (2015.1.2 x001 x003)

   photoshop touch 14.0

   picture package filter 16.1.2 (2015.1.2 x001 x003)

   pinch 16.1.2

   pixar 16.1.2 (2015.1.2 x001 x003)

   plaster 16.1.2

   plastic wrap 16.1.2

   ply 16.1.2 (2015.1.2 x001 x003)

   png 16.1.2

   pointillize 16.1.2

   polar coordinates 16.1.2

   portable bit map 16.1.2 (2015.1.2 x001 x003)

   poster edges 16.1.2

   prc 16.1.2 (2015.1.2 x001 x003)

   radial blur 16.1.2

   radiance 16.1.2 (2015.1.2 x001 x003)

   range 16.1.2 (2015.1.2 x001 x003)

   render color lookup grid no version

   reticulation 16.1.2

   ripple 16.1.2

   rough pastels 16.1.2

   save web 16.1.2

   scriptingsupport 16.1.2

   shake reduction 16.1.2

   shear 16.1.2

   skewness 16.1.2 (2015.1.2 x001 x003)

   smart blur 16.1.2

   smudge stick 16.1.2

   solarize 16.1.2 (2015.1.2 x001 x003)

   spaces 16.1.2

   spatter 16.1.2

   spherize 16.1.2

   sponge 16.1.2

   sprayed strokes 16.1.2

   stained glass 16.1.2

   stamp 16.1.2

   standard deviation 16.1.2 (2015.1.2 x001 x003)

   stl 16.1.2 (2015.1.2 x001 x003)

   sumi-e 16.1.2

   summation 16.1.2 (2015.1.2 x001 x003)

   targa 16.1.2

   texturizer 16.1.2

   tiles 16.1.2

   torn edges 16.1.2

   twirl 16.1.2

   u3d 16.1.2 (2015.1.2 x001 x003)

   underpainting 16.1.2

   vanishing point 16.1.2

   variance 16.1.2 (2015.1.2 x001 x003)

   virtual reality modeling language | vrml 16.1.2 (2015.1.2 x001 x003)

   water paper 16.1.2

   watercolor 16.1.2

   wave 16.1.2

   wavefront|obj 16.1.2 (2015.1.2 x001 x003)

   wia support 16.1.2 (2015.1.2 x001 x003)

   wind 16.1.2

   wireless bitmap 16.1.2 (2015.1.2 x001 x003)

   zigzag 16.1.2

 

 

optional , third party plug-ins:

 

 

   lazy nezumi pro 16.7.30.1859

   scriptlistener 13.0

   silverfast 8 x64 10.0

 

 

plug-ins failed load: none

 

 

extensions:

 

 

   recent files  1.2.1

      c:\program files (x86)\common files\adobe\cep\extensions\ccx_start_extension_1_2_1_001\index.html

   libraries  2.3.1050

      c:\program files (x86)\common files\adobe\cep\extensions\cc_libraries_panel_extension_2_3_1050\index.html

   start  1.2.1

      c:\program files (x86)\common files\adobe\cep\extensions\ccx_start_extension_1_2_1_001\index.html

   coolorus 2․5  2.5.8

      c:\users\benjamin\appdata\roaming\adobe\cep\extensions\com.moongorilla.coolorus2\index.ht ml

   export as  2.4.0

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.webpa.crema\pspanel\dialog.html

   markly  1.1.7

      c:\users\benjamin\appdata\roaming\adobe\cep\extensions\marklypanel\index.html

   share on behance  3.0.0

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.behance.shareonbehance.html\index.html

   com.adobe.preview.loader  1.1.3

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.preview\psloader\loader.html

   generator configuration  1.6.1

      c:\program files (x86)\common files\adobe\cep\extensions\com.photoshop.generatorconfig\generatorconfig.html

   renamy  4.0.17

      c:\program files\common files\adobe\cep\extensions\renamy\index.html

   css hat  2.1.1

      c:\users\benjamin\appdata\roaming\adobe\cep\extensions\com.madebysource.csshat2\index.htm l

   adobe color themes  6.1.0

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.kulerpanel.html\index.html

   device preview  1.1.3

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.preview\pspanel\panel.html

   export as  2.4.0

      c:\program files\adobe\adobe photoshop cc 2015\required\cep\extensions\com.adobe.webpa.crema\pspanel\dialog.html

   generator layer names  1.9.4

      c:\program files (x86)\common files\adobe\cep\extensions\com.photoshop.renamelayers\renamelayers.html

 

 

installed twain devices: none



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