Error to load plugins then unable to create a new document in Adobe Illustrator

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hi. have installed , uninstalled (delete preferences) adobe illustrator following errors still pop-up.

 

1. when start ai, small windows pop , says

 

2. ai still load when want create new document in ai, says:

 

 

i unsure if due plugin symmetryworks because when try click it, says

 

 

i tried remove preferences when uninstalling re-install symmetryworks still auto appear plugin!

 

can in please?

 

thank you.

 

mr. tan

singapore

did copy plugin files older release?



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