Configuration Error: ERROR 16

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i sick of product. paid $150 product , sick of dealing error. installed , used no issues, 1 day when go use "please uninstall , reinstall product" error 16. have done 3 damn times , program works day or 2 keep getting error. support system sucks least. people pay money product , expect work properly. fix issue? running windows 10, , yes have uninstalled , reinstalled, don't ask me stupid questions. want fixed or want money back.

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