CC 2015 AE playback issue...

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i working on project , has been smooth until today.  playback won't work.  nothing happens when press play.  can scrub can't playback active comps on older projects.  tried purging didn't help.  appreciated. 

reset preferences helps,

  • press ctrl+alt+shift (windows) or command+option+shift (mac os) while application starting.
  • a dialog box launches asking if want delete preferences file. click ok.


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