Adobe Raw CC corrupted images

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hi all,

when open raw file (cr2 - img)in 2015.5 corrupted image , therefore cannot edit in raw. however, when open raw image in photoshop viewable. incidently, when open camera raw using adobe cs6 not have problem. however, want use upgrades come cc2015.5. therefore seems version compatability issue , wondered if out there might know of solution?

thanks

mike

first thing check cache levels in preferences > performance.  if set '1' change pretty other value fix it.  check that, , let know how got on.



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