Adobe Acrobat Reader DC 'AcroRd32.exe' processes aren't terminated when close.

hello,

upgraded adobe acrobat 11 adobe acrobat reader dc (version 2015.017.20053).

having following issue end-users , administrator.

i open adobe acrobat reader dc on microsoft windows server 2008 r2.

in task manager see process 'acrord32.exe' 2 times (one 'acrord32.exe' process uses 50 cpu).

when close adobe acrobat reader dc both processes aren't closed automatically (waited more 5 minutes), have terminate processes manually.

i try same locally on microsoft windows 10 notebook processes terminated automatically when closing adobe acrobat reader dc.

it seems bug in software in combination w2k8 r2.

hopefully can annoying issue.

otherwise have switch reader.

kind regards,

frank jansen

the netherlands

hi frankj62778041 ,

try remove reader cleaner tool here:download adobe reader , acrobat cleaner tool - adobe labs , restart server , reinstall reader again. after reinstalling ,update reader , check if issue still persists.

let know results.

thank you!

shivam

A roblem