Unable to use Adobe PDF Export services

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hello,

 

when click on connect, don't possibility (window) of choosing pdf document converted in word. i'm using imac, elcapitan uptodated.

 

thank you.

 

robert

hi roberth84201471  ,

 

could please tell how using adobe pdf export services , through reader or going https://cloud.acrobat.com/

are getting error message?

 

also , try perform following steps:

1 -logout application(reader),click on name in top right corner of screen , then  click sign out, close reader.

2- launch reader again , login , try use pdf services.

3- if using https://cloud.acrobat.com/  , click on top right corner of screen , click sign out , close web browser , try again.

4- also, try use web browser login , check if able use services.

 

let know results.

 

thank you!

shivam



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