Unable to use Adobe PDF Export services


hello,

 

when click on connect, don't possibility (window) of choosing pdf document converted in word. i'm using imac, elcapitan uptodated.

 

thank you.

 

robert

hi roberth84201471  ,

 

could please tell how using adobe pdf export services , through reader or going https://cloud.acrobat.com/

are getting error message?

 

also , try perform following steps:

1 -logout application(reader),click on name in top right corner of screen , then  click sign out, close reader.

2- launch reader again , login , try use pdf services.

3- if using https://cloud.acrobat.com/  , click on top right corner of screen , click sign out , close web browser , try again.

4- also, try use web browser login , check if able use services.

 

let know results.

 

thank you!

shivam



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