MOV is black and audio-only

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i'm trying ingest footage that's in .mov format. i've been attempting put media encoder in order encode cineform, our mezzanine codec, it's black no footage when so. side note, when double-click in windows, footage shows fine. try import directly premiere pro, instead of black screen imports audio. know do? in advance!

mov wrapper, inside wrapper - inside video editing?

report codec details of file, use programs below... screen shot works show people doing - windows internet explorer press print screen button on keyboard, , ctrl-v paste screen print clipboard forum message

free programs file information pc/mac http://mediaarea.net/en/mediainfo/download post in tree view



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