The DVD Doesn't finish to burn - (Sense code 52102)

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i have problem encore cs6, dvd doesn't finish burn , screen display "encore unable complete operation because of hardware error (sense code 52102) pleaese contact hardware manufacturer more information"

 

[title shortened ease of reading , post moved non-support, general, all-of-adobe hangout spot in lounge product-specific support forum - mod]

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