I keep getting a payment error when I try to purchase a single image

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hello:

 

ive been trying purchase image hour everytime try pay payment error says:

 

payment error

there problem payment. please try again later or contact adobe tech support.

 

i've tried different browsers, logging out , in again no avail. went check payment details, looked ok.

 

i'm on mac running os x el capitan, cc membership paid in full.

 

im in bit of hurry , have 7 other mages want download. it's driving me crazy: can help?

 

duncan

hi duncan,

 

apologies inconvenience caused.

 

request please try following:

 

clear browser cache , cookies, refresh page , try purchase flow again.

 

there purchase issue teams have fixed now.

 

hope helps.

 

thanks

simar



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