Computer freezes on Premiere Pro and/or After Effects startup
a few days ago working in premiere pro cc laptop not plugged wall socket, got '7% battery life' notification before plug wall socket died. plugged in, let charge minute , started machine again, without problems.
when tied opening premiere pro though, via shortcut use, little 'premiere pro' loading screen popped up, , loaded second or two, , windows froze; left alone bit see if recover when didn't manually powered machine down , powered again. same thing happened 3 or 4 times - tried running other programs see if issue global , photoshop , audition ran fine while after effects froze windows.
i uninstalled premiere pro , reinstalled it, checked updates , tried run again same result; windows freezing on loading screen. formatted windows drive , started over, installing new copy of windows , other software, once again other programs running fine (including adobe programs) except premiere pro , after effects, still freezing windows on startup.
my computer:
windows 8 pro (64 bit operating system)
processor: intel core i7 cpu @2.40ghz
ram: 16gb
graphics: nvidea geforce gt 650m (driver version 372.70)
do have dual graphics adapters?
go windows control panel , select hardware , sound , select device manager... in device manager click + sign left of display adapters... , see if 2 listed
if yes, read below
-http://forums.adobe.com/thread/1001579
-link why http://forums.adobe.com/message/4685328
-use bios http://forums.adobe.com/thread/1019004?tstart=0 select display adapter
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