Adobe digital editions connected to EBSCOhost account, mismatches between information

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hello,

 

as specified in subject line, adobe digital editions account connected ebscohost account.  if regard screenshots below, have checked out couple of books trying check them in early.  unable "return borrowed item" both of these books (i able yesterday different book).  i'm testing out can create tutorials our customers (they're having trouble w this).  tried uninstalling reinstalling dig. editions morning, still doesn't work

 

also, error message when trying download/read e-book (please see screenshots).  how can fix this? thank you

 

checkout_4.png

checkout_5.png

adobe_error.png

 

adobe_error1.png



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