Acrobat Reader DC black printing lines problem

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hi,

 

i have installed acrobat reader dc - dutch - 15.017.20053, work hp envy notebook installed latest updates on windows 10 home 64 bits.

i have hp laserjet pro cm1415fnw latest drivers installed.

 

some of pdf documents want print leave thick black lines instead of text on places.

the rest of document ok.

 

i can not fixed. removing acrobat reader dc , installing version xi not have problem - don't think should way work.

 

can me out.

 

thanks

steven

hi stevenv4277189  ,

 

have tried printing other applications ms word?

what windows build number?

could please post screenshot here?

 

to check build number, hold down windows key , press r on keyboard, type winver in run dialogue box , hit enter.

 

visit link on how post screenshot here in forums: https://forums.adobe.com/docs/doc-7043#jive_content_id_how_do_i_attach_a_screenshot

 

also, visit link discusses same issue: re: printing adobe reader dc after win10 anniv. update prints streaks

 

thank you,

shivam



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