Using Blackmagic Design Ultrastudio, Audio is working, Video is not, any suggestions?

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hi, i'm using blackmagic design ultrastudio, audio working (shows in options/playback), video not (does not show in options/playback).  working , believe broke it.  removed , re-installed blackmagic drivers , copied files blackmagic editing mode.xml, bmddevicecontrol.prm, bmdexport.prm, bmdrecord.prm, bmdtransmit.prm, c:\program files\adobe\adobe prelude cc 2015.4\plug-ins\common. 

any suggestions?  thanks!

just illustrate, in preferences/playback blackmagic design playback shows up, blackmagic video device not show up. 



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