Frequent InDesign Crashes


for past few weeks, indesign has been crashing anywhere between 10-30 times per 8 hour workday. have deleted preferences numerous times, , i've uninstalled, cleaned, , reinstalled cc twice. crashes still occur during various actions (most upon closing document). frequent faulting module database.dll, i've seen public.dll few times.

 

faulting application name: indesign.exe, version: 11.4.0.90, time stamp: 0x574c8600

faulting module name: database.dll, version: 11.4.0.90, time stamp: 0x574c8506

exception code: 0xc0000005

fault offset: 0x000000000001c28b

faulting process id: 0x3538

faulting application start time: 0x01d1f7e56f589c05

faulting application path: c:\program files\adobe\adobe indesign cc 2015\indesign.exe

faulting module path: c:\program files\adobe\adobe indesign cc 2015\database.dll

report id: f2d5513e-e950-4bb3-ab0f-eab03ec7d8f2

faulting package full name:

faulting package-relative application id:

 

faulting application name: indesign.exe, version: 11.4.0.90, time stamp: 0x574c8600

faulting module name: public.dll, version: 11.4.0.90, time stamp: 0x574c84e4

exception code: 0xc0000005

fault offset: 0x000000000007d344

faulting process id: 0x84

faulting application start time: 0x01d1f7b7713bc045

faulting application path: c:\program files\adobe\adobe indesign cc 2015\indesign.exe

faulting module path: c:\program files\adobe\adobe indesign cc 2015\public.dll

report id: b87b1d8a-0b93-4c0d-9faf-cd47c9becb20

faulting package full name:

faulting package-relative application id:

 

any appreciated, , if additional information required please let me know.

these crashes started in last few weeks. rterryspartan file getting log from?

 

in looking @ protectiveshutdownlog file, whole mess started 11.4.0 build 90, log indicates well.

 

here's latest crash info didn't last hour:

 

adobe indesign protective shutdown log

09/04/16 19:49:52

 

 

cridxinternal::failiffinalflush () - cannot perform ridx operations while ridx being flushed database

 

 

session started @ 7:01 pm on sunday, september 4, 2016

version: 11.4.0 - build: 90

 

 

no error info



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