Frequent InDesign Crashes
for past few weeks, indesign has been crashing anywhere between 10-30 times per 8 hour workday. have deleted preferences numerous times, , i've uninstalled, cleaned, , reinstalled cc twice. crashes still occur during various actions (most upon closing document). frequent faulting module database.dll, i've seen public.dll few times.
faulting application name: indesign.exe, version: 11.4.0.90, time stamp: 0x574c8600
faulting module name: database.dll, version: 11.4.0.90, time stamp: 0x574c8506
exception code: 0xc0000005
fault offset: 0x000000000001c28b
faulting process id: 0x3538
faulting application start time: 0x01d1f7e56f589c05
faulting application path: c:\program files\adobe\adobe indesign cc 2015\indesign.exe
faulting module path: c:\program files\adobe\adobe indesign cc 2015\database.dll
report id: f2d5513e-e950-4bb3-ab0f-eab03ec7d8f2
faulting package full name:
faulting package-relative application id:
faulting application name: indesign.exe, version: 11.4.0.90, time stamp: 0x574c8600
faulting module name: public.dll, version: 11.4.0.90, time stamp: 0x574c84e4
exception code: 0xc0000005
fault offset: 0x000000000007d344
faulting process id: 0x84
faulting application start time: 0x01d1f7b7713bc045
faulting application path: c:\program files\adobe\adobe indesign cc 2015\indesign.exe
faulting module path: c:\program files\adobe\adobe indesign cc 2015\public.dll
report id: b87b1d8a-0b93-4c0d-9faf-cd47c9becb20
faulting package full name:
faulting package-relative application id:
any appreciated, , if additional information required please let me know.
these crashes started in last few weeks. rterryspartan file getting log from?
in looking @ protectiveshutdownlog file, whole mess started 11.4.0 build 90, log indicates well.
here's latest crash info didn't last hour:
adobe indesign protective shutdown log
09/04/16 19:49:52
cridxinternal::failiffinalflush () - cannot perform ridx operations while ridx being flushed database
session started @ 7:01 pm on sunday, september 4, 2016
version: 11.4.0 - build: 90
no error info
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