Photoshop CC fails even before downloading starts


i updated lightroom today no problem. when click on photoshop cc update in creative cloud app  tells me "update failed - doesn't far downloading.

 

clicking on "learn more" tells me "api-ms-win-crt-runtime-l1-1-0.dll missing" - except isn't.

 

i've tried running "update universal c runtime" adobe error page says, , showing installed in control panel. i've run repair, , says it's successful. i've uninstalled , reinstalled (always rebooting each time), , create cloud app still telling me can't update photoshop cc.

 

so don't know next - ideas?

 

i'm running win7-pro-64, sp1 installed.



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