constantly receiving conversion failed error message

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i trying convert simple word documents pdf documents - possibly basic task software has do. keep getting error message saying document fails convert, , occurs every single document. can work if resave original word document, blunt, expect work first time, every time. problem here?

hi dgh59 ,

 

please let know exact work flow convert word file pdf.

share screenshot of error message get.

also let know dot version , os using.

 

 

regards,

meenakshi



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