Premiere and After Effects crashed. Uninstalled failed for them. Used the Cleanup tool. I deleted everything remaining. Tried to install CC again and it fails. Code error 201, I followed the steps and it does not work.

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hello team,

premiere , after effects crashed.

i tried uninstall utility (mac os). uninstalled failed them (worked other apps).

i used cleanup tool. seemed work, uninstall premiere , ae in utility stayed.

i deleted found cc remaining manually.

i tried install cc again , fails. code error 201, followed steps , not work.

i don't know anymore.

could me?

virginie

i got adobe support, sent me link download adobe app mgr. apparently network issue though, , solved after few re-tries.



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