Windows 10 Update, Photoshop Crashes on Launch
yesterday, 9/26/2016 forced update windows 10. after update photoshop cc 2015.5 not launch , illustrator buggy. can't open file menus, see constant blinking black cursor hourglass, among other issues. know should do? need these programs work.
here's crash report:
faulting application name: photoshop.exe, version: 17.0.1.156, time stamp: 0x5792635d
faulting module name: lavasofttcpservice64.dll, version: 2.3.4.7, time stamp: 0x555dc671
exception code: 0xc0000095
fault offset: 0x0000000000008902
faulting process id: 0x3388
faulting application start time: 0x01d218e13cc49ba4
faulting application path: c:\program files\adobe\adobe photoshop cc 2015.5\photoshop.exe
faulting module path: c:\windows\system32\lavasofttcpservice64.dll
report id: d7e23bbd-03a4-4db4-8462-82155201303b
faulting package full name:
faulting package-relative application id:
any appreciated!
thanks,
khara
hi khara,
could please check if similar thread helps fixing problem photoshop cc 2015.5 crashes after launch - win8.1 ?
also ensure have correct graphics card driver installed(for windows 10) on computer.
regards,
akash
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