I want to renew my teacher subscription, but i cannot connect to update my payment method

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i received message last week :

 

your creative cloud membership expire on 09/18/2016. hope you've been making of creative cloud has offer. extend membership, please update billing information account, or add prepaid card.
update billing information (https://accounts.adobe.com/plans//edit-payment?deeplink=true&puser=
thank being part of creative cloud,
the creative cloud team

 

the problem cannot connect using url, spins indefinetly...are systems down?

 

thanks in advance can bring

 

jim

hi jimtheking,

 

please try using different browser or resetting same browser.

 

if nothing helps, kindly contact customer care.

 

**be sure remain signed in adobe id before accessing link above**



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