Authorization Failure


hello,

i have customer using acrobat pro x version 10.1.14.  have business need convert webpages (entire sites) pdfs.  however, have proxy in environment here , noted this forum post in adobe the use of proxies function in acrobat pro seems inhibit functionality.

 

i trying find out if there way configure proxy or configure adobe locally on computer not interfere proxy?

 

currently, when attempting create pdf webpage user receives "authorization failure" , pdf generated no data, , file size 0bytes.

 

can offer advice?

 

and not tell me disable proxy. 



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