Information entered with Fill & Sign disappears after saving

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i have used fill & sign fill in information on several documents lately , after save document information entered, other check marks , x's not saved.  can still see information on screen if print or close file, information lost.  advice on going on?

hi moniquef-gtplimited

 

i suggest please try using application on cloud.acrobat.com> fill & sign , see if helps.

also please confirm version of app using , if please share file can check @ our end well.

 

regards,

supriya



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