12 month prepaid membership

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i purchased new imac today , prepaid ps , lr card. went www.creativecloud.com/redeem activate code. first error message came code activation down , try again later. when attempted later, received message saying code not valid! cannot ahold of adobe. please help!

redemption code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

-and https://forums.adobe.com/thread/1572504

or

this open forum, not adobe support... click below contact adobe staff help

while forums open 24/7 may not contact adobe support @ times

chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html



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