Forgot to deactivate the creative suite before formatting the computer


hello.

 

i forgot deactivate cs6 creative suite product computer before formatting whole system. able re-install product planning install on second computer , afraid if it's not possible. possible deactivate product afterwards? assume allowed install product on 2 computers.

you need contact adobe support thru chat when available , ask them reset activations.  not ask else or send these forums no 1 can that.  chat not manned on weekends.

 

chat support - link below click still need help? option in blue area @ bottom , choose chat option...

make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.

 

serial number , activation chat support (non-cc)

https://helpx.adobe.com/contact.html?step=phsp-phxs_downloading-installing-setting-up_lice nsing-activation_stillneedhelp

 

you can have 2 machines activated installations @ given time.



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