User can't start PS CC

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pc info:

win7

domain joined

uac = off

 

this particular user tries start pscc, graphic comes showing loading. start script runs across graphic gets "initializing", stops, pop window says program cannot started.

 

here gets strange; or other person in department can remote pc via rdp , start pscc perfectly.

 

the user has no pserrorlog.txt file me @ under path "c:\users\[username]\appdata\roaming\adobe\adobe photoshop cc\adobe photoshop cc settings\"

cutting "adobe photoshop cc settings" folder out , restarting pscc generate new 1 not fix issue nor give me pserrorlog.txt file analyze.

 

any appreciated, strange issue.

apologies if in wrong community (mods feel free move relevant community if necessary)

hi chrisp ,

 

which exact version of photoshop cc using?

check photoshop quits while initializing.

 

try launching photoshop skipping third party plugins/presets.follow steps below.

  • launch photoshop while holding down shift key
  • select skip loading 3rd party plugins.

 

let know if helps.

 

regards,

akash



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