Flash installer not recognising my password

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i trying install flash player update on mac - os 10.11.5 - when input password not recognise it. have changed adobe password in case doing incorrectly not recognise new password. have tried different versions of user name - according profile details on adobe account, nothing seems work.

hi,

 

this os, not flash player prompting password, such, it's whatever use (with admin permissions) log system.  see what userid & password need install flash player?  more information

 

thanks!



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