Can't Install The Latest Version of Flash - Please Help

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any page uses flash player create notification allow or continue blocking.

 

1.) using firefox  49.0.1

 

001.png

 

2.) flash 22.0.0.209 - why there 2 listings of flash in add-ons? can't remove either of them?

 

002.png

 

3.) player element reads: "this plugin vulnerable , should updated"

 

003.png

 

4.) go download page.  note version: 23.0.0.162

 

004.png

 

5.) download file

 

005.png

 

6.) open download installation file

 

006.png

 

7.) confirm install

 

007.png

 

8.) blank window appears title "adobe download manager" - nothing happens

 

008.png

 

9.) close window , blank page opens in internet explorer "get.adobe.com/flashplayer"

 

009.png

 

10.) .exe install file gone - didn't delete it. has removed itself

 

010.png

 

--

 

q.1) idea what's going on here?

 

q.2) how can install latest version?

 

q.3) why have 2 versions in add-ons , how delete older version?

 

update: ran flash-uninstaller version 18 still remains in add-on list.

i tried download , install latest version again, exact same result listed above happens.

hi,

 

it's possible flash player files detected in second screenshot @ location uninstaller not aware of delete. please following:

  1. launch firefox , navigate about:plugins
  2. locate shockwave flash entry
  3. make note of path flash player loading flash player from.  example:
  4. using windows/file explorer go path location (from step 3) , delete file

 

 

for blank installer dialog window, please following:

  1. right-click on installer file , select properties
  2. in general tab click unblock button

  3. click apply
  4. click ok close window
  5. double-click on installer file launch installer

 

 

the online installer deletes after executed.

 

--

maria



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