wrong message: adobe identity already used on two different computers


hello,

i’ve 1 actuell  adobe identity. there since 2005 registered products, use creative cloud (annual duration) , premiere elements on macos on imac.

 

as read, license permits use of software on 2 computers.

 

now i've set used laptop win10 , want  install lightroom.

 

 

unfortunately, message adobe identity  used activate software on 2 different computers. message not correspond facts. enabled device namely seems imacw.local. although installed on ipad still lr, not need, because not user-friendly, assume circumstance problem has no meaning, since unit not appears enabled , therefore not turn off.

 

for completeness: still found "old" , unused  adobe identity, not need , can deleted. there free creative cloud subscription (probably long since expired) - no device! - registered. maybe "second computer”?

 

wolfgang

the message regarding 2 active installations apply 1 account.  maybe signed in twice without having signed out once?



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