Desyncing my video/audio after importing

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i've been using premiere pro cc 2015.4 few months , have yet encounter issue. i've been recording video game footage ps4 awhile using game capture hd elgato hd (not hd60). , have had no issues. used record ps3 game , premiere has been having issues videos , i'm pulling hair figure out what's going on. when record use microphone commentate on game. when import video premiere video appears speed not audio accompanies it. i've checked our ps4 recorded videos both source mp4 , post edited videos using premiere , no issues. source mp4 videos ps3 footage fine. i've tried rendering video first, i've tried matching frame rate frame rate listed in properties of source file (all other setting in sequencer appear match setting listed in source file other this). , tried scouring internet trying find else whos encountered idea how fix it. posts remotely relating problem years ago older versions of program and, layout being different, have led me more dead-ends.

 

my computer running windows 8.1.

let me know if need include other info , i'll best you.

exactly inside video editing?

report codec details of file, use programs below... screen shot works show people doing - windows internet explorer press print screen button on keyboard, , ctrl-v paste screen print clipboard forum message

free programs file information pc/mac http://mediaarea.net/en/mediainfo/download post in tree view

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does video use variable frame rate? see https://forums.adobe.com/thread/1110005

if yes, use https://handbrake.fr/ open source transcoder/converter convert constant frame rate



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