All Versions of AE crashing on startup.

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while using ae 13.2 dragged image project panel work area , ae crashed.  no big deal, happens sometimes.

the error said dynamic link premier thought weird not use premier , don't have installed.

 

i went through usual process of saving file under new name before ae stopped (nice feature)  when tried restart ae got error:

 

"after effects error: crash in progress. last logged message <6680> <ae.blitpipe> <2>. making new context"

 

i tried opening several thing, different projects...still crash.

i tried opening in other newer versions of ae...nope.

i tried resetting preference on startup.

i tried going appdata folder delete preference manually there on twenty after effects folders in main adobe folder (many unicode markings)

i tried rebooting.

finally uninstalled versions of ae including preference files , reinstalled 2014 (13.2) , still crashes on startup.

 

i going go directly adobe support since cannot until tomorrow morning figured posting here couldn't hurt.

i'm using windows10.

i've using ae everyday years , did nothing unusual.

i did install couple of camera raw updates yesterday updated 2015 , 2014 using ae 10 minutes

before tried drag image (which used in other places in project , other projects) work area , crash happened.

 

any suggestions appreciated as, first time in 2 years, cannot job.

so update.   managed open after effects double clicking old project file on year ago. (could not open clicking app shortcut).

once did able open project file crashed (pre-crash version) followed same exact steps led crash:

i dragged .ai image bridge project panel.

i dragged .ai file project panel work area.

i enable continuous raster

i hit "s" open scale properties

i dragged scale value , crash happened

(i know in first post said crashed when got dragged timeline mistake.  crashed when tried scale)

the errpr got time was:

<syncservice> <4> check connection: 3

 

so crash happened again ae not start again. same when first posted.

so opened old project again had worked @ top of post.

from there opened current project keeps crashing.

this time followed same exact steps except different .ai file (to try , isolate problem)

with different .ai file there no crash when tried scale.

so went through steps again using .ai file causing crash time no crash.

now normal (except preferences reset).

i can open ae via app shortcut again , working no problem.

weird?



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