Acrobat 11.0 XI Pro automatically closes after 10-15 seconds ran software repair, ran sfc /scan now nothing corrupt, updated application manager same error. Any ideas?
system info
account detail:
user rights: admin
user account control: default
process integrity: undefined
profile type: none
acrobat detail:
sandboxing: off
captive reader: no
multi-reader on desktop support: off
applications installed:
office version: office 2010 32-bit
available physical memory: 1252664 kb
available virtual memory: 3997356 kb
bios version: hpqoem - 1072009
default browser: c:\program files\internet explorer\iexplore.exe
version: 11.00.9600.16428
creation date: 2016/08/24
creation time: 1:01:00 am
display detail:
screen width: 1440
screen height: 900
number of monitors: 1
number of mouse buttons: 3
has mouse wheel: yes
has pen windows: no
double byte character set: no
has input method editor: yes
inside screen reader: no
graphics card: intel(r) hd graphics
version: 8.15.10.2712
check: not supported
installed acrobat: c:\program files (x86)\adobe\acrobat 11.0\acrobat\acrobat.exe
version: 11.0.14.16
creation date: 2015/12/17
creation time: 6:27:12 pm
locale: english (united states)
monitor:
name: intel(r) hd graphics
resolution: 1440 x 900 x 60
bits per pixel: 32
os manufacturer: microsoft corporation
os name: microsoft windows 7
os version: 6.1.7601 service pack 1
page file space: 4194303 kb
processor: intel64 family 6 model 42 stepping 7 genuineintel ~3392 mhz
session detail:
boot type: normal
shutting down: no
network: available
inside citrix: no
inside vmware: no
remote session: no
remote control: no
using jaws: no
using windows-eyes: no
using nvda: no
system name:
temporary directory:
time zone: eastern standard time
total physical memory: 4079632 kb
total virtual memory: 4194176 kb
windows detail:
tablet pc: no
starter edition: no
media center edition: no
slow machine: no
windows directory: c:\windows
installed plug-ins:
c:\program files (x86)\adobe\acrobat 11.0\acrobat\plug_ins\accessibility.api
version: 11.0.14.16
creation date: 2015/12/17
creation time: 6:27:20 pm
c:\program files (x86)\adobe\acrobat 11.0\acrobat\plug_ins\annots.api
version: 11.0.14.16
creation date: 2015/12/17
creation time: 6:27:20 pm
reset preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0
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