Acrobat 11.0 XI Pro automatically closes after 10-15 seconds ran software repair, ran sfc /scan now nothing corrupt, updated application manager same error. Any ideas?


system info

account detail:

   user rights: admin

   user account control: default

   process integrity: undefined

   profile type: none

acrobat detail:

   sandboxing: off

   captive reader: no

   multi-reader on desktop support: off

applications installed:

   office version: office 2010 32-bit

available physical memory: 1252664 kb

available virtual memory: 3997356 kb

bios version: hpqoem - 1072009

default browser: c:\program files\internet explorer\iexplore.exe

    version: 11.00.9600.16428

    creation date: 2016/08/24

    creation time: 1:01:00 am

display detail:

   screen width: 1440

   screen height: 900

   number of monitors: 1

   number of mouse buttons: 3

   has mouse wheel: yes

   has pen windows: no

   double byte character set: no

   has input method editor: yes

   inside screen reader: no

graphics card: intel(r) hd graphics

    version: 8.15.10.2712

    check: not supported

installed acrobat: c:\program files (x86)\adobe\acrobat 11.0\acrobat\acrobat.exe

    version: 11.0.14.16

    creation date: 2015/12/17

    creation time: 6:27:12 pm

locale: english (united states)

monitor:

    name: intel(r) hd graphics

    resolution: 1440 x 900 x 60

    bits per pixel: 32

os manufacturer: microsoft corporation

os name: microsoft windows 7

os version: 6.1.7601  service pack 1

page file space: 4194303 kb

processor: intel64 family 6 model 42 stepping 7  genuineintel  ~3392  mhz

session detail:

   boot type: normal

   shutting down: no

   network: available

   inside citrix: no

   inside vmware: no

   remote session: no

   remote control: no

   using jaws: no

   using windows-eyes: no

   using nvda: no

system name:

temporary directory:

time zone: eastern standard time

total physical memory: 4079632 kb

total virtual memory: 4194176 kb

 

windows detail:

   tablet pc: no

   starter edition: no

   media center edition: no

   slow machine: no

windows directory: c:\windows

installed plug-ins:

c:\program files (x86)\adobe\acrobat 11.0\acrobat\plug_ins\accessibility.api

    version: 11.0.14.16

    creation date: 2015/12/17

    creation time: 6:27:20 pm

c:\program files (x86)\adobe\acrobat 11.0\acrobat\plug_ins\annots.api

    version: 11.0.14.16

    creation date: 2015/12/17

    creation time: 6:27:20 pm



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