Acrobat Pro DC comment tools issues

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we have k12 enterprise deployment of adobe acrobat pro dc version 2015.017.20050 on macbook airs running os x 10.11.  many of our students having issues edits comment tools not saving. highlighter not work. once exit program , go in, work. edits disappear, exit program, , work re-appear.
additionally, students using comment button , thought button not showing on document, showing comment in margin. issue isn't consistent affects 1000 devices on irregular basis.

 

is else having issue or have ideas solutions?

moving acrobat



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