"There was an error opening this document..."

good day,

 

on large scale of .pdfs try retrieve through our virtual repository when document opened through adobe reader v. 15.017.20053.63404, receive error:

 

"there error opening document. file damaged , not repaired."

 

why .pdf viewer application that's not suppressing error? i've used google chrome, foxit pdf , other programs , every other application opens file fine.

 

what need do, resolved on adobe reader side?

 

thanks,

 

ava

hi avarayne,

 

try disable protected mode @ startup, launch adobe reader, navigate edit menu> click preferences>click security(enhanced)and uncheck box next enable protected mode @ startup>click ok.

 

also, visit link discusses same issue: can't open pdf

 

would possible share 1 of file us? have sent private message same, please respond message.

 

let know results.

 

thank you,

shivam

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