markup appears in text box

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i have issue when using "add text box" tool (square small t inside it):

 

after pasting text word box, format text , box want it. when move text box, contents lose formatting , xml markup appears follows:

 

<?xml version="1.0"?><body xmlns="http://www.w3.org/1999/xhtml" xmlns:xfa="http://www.xfa.org/schema/xfa-data/1.0/" xfa:apiversion="acrobat:15.17.0" xfa:spec="2.0.2"  style="font-size:10.0pt;text-align:left;color:#ff0000;font-weight:normal;font-style:norma l;font-family:helvetica;font-stretch:normal"><p dir="ltr"><spandir="ltr" style="">- 2012 amendments

 

selecting undo has no effect. have tried removing formatting in acrobat , google docs no change in result.

 

has else had issue? , can reset text how was?

 

thanks suggestions.

 

steven

hi soltenviva,

 

try checking update acrobat, launch acrobat>navigate menu>then select check updates.

 

could please let me know version of acrobat installed on machine?

to check version of acrobat, launch acrobat>navigate menu>select adobe acrobat

 

is happening when copy text word? have tried copying text other application notepad/web browser ex.

have tried adding text box pdf file , see if works without issue?



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