Lr 6.7 crash during modest sized import


hi - made several upgrades setup , having issues import.   lightroom works fine view , develop photos, crashes mid-way during imports. leaves bunch of temporary folders, photos don't import. can help?

 

late 2009 27" imac

lightroom 4.x (since 2012)

~500 gb library of ~50,000 photos/videos

 

attempt import 694 files including photos, png, , video iphone #1.

 

list of upgrades

july '16, added 2x 2gb crucial brand ram empty slots (resulting in 8gb total) : import works.

july '16, moved library internal hdd wd mybook 4tb 7200rpm external hdd conneted via usb 2.0 : import works.

august '16, upgraded 1tb internal ssd : import works.

22 sep '16, upgraded osx elcapitan ossierra 10.12 : did not import before next change, not sure if import worked.

24 sep '16, moved library wd mybook 4tb sony 1tb 5400rpm external hdd connected via firewire 800 : import fails.

29 sep '16, upgraded lr 4.x lr 6.0 (lightroom updated catalog too) : import fails.

30 sep '16, upgraded lr 6.0 lr 6.7 : import fails

 

troubleshooting tests in current state

import different smart phone, iphone #2, including 164 png, photo, video files : fails

import using different lighting cable connect iphone #1 : fails.

import internal ssd : fails

disconeect external drives, import internal ssd : import fails

import wd mybook 4tb 7200rpm external hdd connected via usb 2.0 : fails

deleted preferences file : import fails.

import single photo iphone #1 internal ssd (no external drives) : import works

import single photo from iphone #2 to internal ssd (no external drives) : import works

import single photo from iphone #1 wd mybook external (sony not connected) : import works

import single photo iphone #1 sony external (wd mybook remains connected) : import works

import 460 photo/png/video iphone #1 sony external (wd mybook remains connected) : import fails

*** apparently photos got imported, because new photo count has gone down ***

import 324 photo/png/video iphone #1 wd mybook (sony connected) : import fails

import 324 photo/png/video iphone #1 internal ssd (wd mybook , sony connected) : import fails

 

it seems lr fails when import quantity gets large. should next?

hi brian,

 

could please try copying images hard drive desktop & try importing them lightroom while external drives unplugged?

 

regards,

 

sahil



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