Why Won't My Captivate 8 Project preview or publish?

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i created project template given me recruiter. created in captivate 7. when click preview, process wheel never resolves. when publish, click yes dialogue box preview, nothing happens. i've tried opening after publishing , blank page no error message.

the platform mac os 10.11.6. can't think of unusual file. simulates software screenshots, audio, , mouse action, followed screenshots , hotspots. nothing haven't done many times before. difference template.

 

ideas?

hmm.. sounds corrupt or maybe created in windows environment. ( don't use mac,  have no idea if flag wrong os or not)



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