trouble importing olympus video

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i have been able import , edit avchd videos elements 12 no problems.  purchased olympus tough camera/video , have been unable import , edit videos camera. not sure of format. message says generic error , won't import.  can view videos on computer know video when try import them elements 12 when error message.  know might doing wrong , upgrade elements 14.

beinig able play movies on computer not automatically mean can edit them in editing program elements.

download mediainfo , install

run movie clip , post outcome in treeview here.



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