Intermittent Issue with psd files and Layers

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i use creative cloud version of photoshop @ work.

i use corel's paint shop pro x on laptop take me while traveling.

the cc version of photoshop such hog on resources not run on laptop.

 

sometimes can open layered psd files created in photoshop in psp , files visible quick edit or two.

however there times when open psd file in psp , layers merged.

the files not created me, share "template" files pretty often.

 

i can't seem figure out what settings/parameters consistent layers showing compared not showing up.

i in no way expert user of photoshop, reason why having trouble figuring out.

 

if psd files happened with, wouldn't exasperating.

 

any suggestions/help can provide appreciated.

i apologize typo in original post....

sometimes can open layered psd files created in photoshop in psp , files visible quick edit or two.

 

i meant "layers" visible

sometimes can open layered psd files created in photoshop in psp , layers visible quick edit or two.



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