adobe presenter n'apparait pas dans powerpoint

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après installation réussie d'adobe presenter 11.0, le complément n'apparait pas dans powerpoint.

avec office 2010 et windows 10 64bits.

 

j'ai supprimé le complément mais impossible de l'ajouter à nouveau.

hi gregory,

 

please try below steps , check if works:

 

  • run powerpoint "run administrator" , see if adobe presenter added powerpoint. if not try below steps.
  • uninstall adobe presenter 11 control panel. make sure check "remove preferences" while uninstalling.
  • manually delete following folder if find any:
    • if office 32 bit : c:\program files (x86)\adobe\adobe presenter 11.0
    • if office 64 bit : c:\program files \adobe\adobe presenter 11.0
    • c:\users\[username]\appdata\local\adobe\presenter 11.0
    • c:\program files\adobe\adobe presenter video express 11.0 x64
  • go run , type "regedit"
    • go : hkey_current_user > software > adobe > rename adobe presenter folder adobe presenter_old (if found any)
    • go : hkey_local_machine > software > adobe > rename adobe presenter folder adobe presenter_old (if found any)
    • go : hkey_local_machine > software > wow6432node > adobe > rename adobe presenter folder adobe presenter_old (if found any)
  • restart machine.
  • reinstall adobe presenter again.
  • once installation completed run powerpoint "run administrator".
  • you should able see adobe presenter now.

 

let me know if works else can have remote session , issue.

 

regards,

mayank



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