Premiere Pro 2015.3 playback issues


i updated 2015.2 2015.3 yesterday. , apparently aren't supposed update in middle of project (thanks warning, adobe).

now, playback is, pretty doesn't happen. starts out jumpy, freezes , audio skips , cuts out completely.

as far can tell, issue not this:

intel.png

because don't have option on os x.

 

i've tried cleaning cache, , creating new project , importing sequence old one. 1 thing have not tried starting on scratch, because i've poured 2 days editing project.

 

i unfortunately unable reinstall 2015.2.

i followed steps listed , clicked on "find additional apps" , comes up:

screen shot 2016-09-21 @ 10.14.23 am.png

and clicked "view previous versions" , comes up:

screen shot 2016-09-21 @ 10.14.35 am.png

premiere pro doesn't come up. why that?

 

i have scoured adobe forums , seems avoiding mac users issue - because there no solution yet.

 

so if has information can help, thank you.

 

my specs:

screen shot 2016-09-21 @ 10.35.35 am.png

premiere pro cc 2015.3

editing h264 mov

no other software running

issue occurs mercury playback engine gpu acceleration , software only

nothing third-party

the same project worked flawlessly in 2015.2

you have "try" next apps, signed in adobe account? have thought "try" preview account? or mac have different wording pc?



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