CC client does not open after update/installation

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hello,

i tried update newest version of cc client, when try open after installation won't open , tells me ( in german)  "the program not open"

furthermore not able open other cloud app such bridge/photoshop , lightroom without getting "error 16".

i tried several steps find fault, e.g. there no log file search error; i've tried install firewall/antivirus off same message popped up; changed access privileges, result same.

 

i couldn't uninstall adobe cc, because message told me have still other apps on system.

i didn't want uninstall of programs before consulting forum - have idea?

i on mac.

 

thanks much

uninstall cc including cc desktop app, uninstall adobe creative cloud desktop application

clean computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart computer (don't skip this)

reinstall cc desktop app, https://creative.adobe.com/products/creative-cloud

use desktop app install cc programs/trials



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