Installation Error Ilustrator

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i've downloaded trial illustrator..that went fine..then bought paid version , can't install. 'unable move file. rename file , try again.' right after page pops says 2 fatal errors , 2 warnings..and other text don't understand. did remove trial version , redid didn't work either. have tried few times same outcome. please advise! thank you.

cc cleaner tool installation problems | ccm, cs6, cs5.5, cs5, cs4, cs3

  http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html



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