CS6 does not work anymore?

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hello community.

my ps cs6 64bit (+win7pro64bit) doesn´t work anymore.

first can see logo of cs6 , after there 2 error massages: (i tranlate german).

  1. could not load actions,because eof(end of file) has happend.
  2. could not initialize ps, because setting file invalid(is deleted).

i deinstalled , installed few times.

the installation working , serial accepted online adobe.

and @ end says: installation successfull- can use programm.

but when try open, there  these 2 errors.

i hope experts can me in case.

thank much.

oliver roth vienna

hi oliver vienna,

 

try deleting photoshop preferences file, may corrupted. if photoshop open, quit program. hold down shift+ctrl+alt, , restart photoshop. dialog box should pop asking if want delete existing preferences file. click yes. new 1 automatically created.

 

alternatively, can try deleting preferences manually. link has instructions (it's cs5, same procedure should apply): http://www.fixkb.com/2011/05/could-not-initialize-photoshop-because.html.

 

let know how goes!



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